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Rinnai gas log heater (royale) keeps cutting out. now it wont stay on at all. the ignition is fine, the gas flow seems fine and the fan works fine. we vacuum the dust out regularly

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When you say "it won't stay on at all." Do you mean the burner and the pilot flame shut off together or does the pilot remain lit? Is the unit showing any Fault Codes on the LCD display?

Posted on Apr 04, 2011

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