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Hi. I have an OKI C3300 printer, which is not printing. Yesterday the error was "Black Drum cartridge Life", but this morning it says the error is Printer Connection Error". The Okidata/StatusMonitor says "Online" and "Drum Life (Black)". Just a little bit confusing, but can you help me get it printing again? Ted

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  • Ted Brown Apr 04, 2011


    The answer to your question is no, I have not replaced the toner.

    But I have tried printing again, which gave me a message box, with the message

    "Black drum cartridge life." in the main window.

    The below,

    " The above warning has been issued.

    "If you want to continue printing, press the Continue button, and

    "If you want to cancel printing, press the cancel button.

    I selected Cancel, but if I had selected Continue would that have had adverse effects on the printer?

    Is the warning saying the life of the drum is at an end, or just nearing an end.


  • Ted Brown Apr 04, 2011


    I will get a new drum cartridge, but a link to a site where I could get a service manual would be very helpful.

    Thank you.


  • Ted Brown Apr 04, 2011

    Looking at your response again brings up a point of confusion.

    1. What is a toner drum.

    2. What is a toner cartridge

    3. What is a drum cartridge.


  • Ted Brown Apr 04, 2011

    Thank you for your assistance.
    I will know tomorrow, when I get a new drum, whether or not that is where the problem is.


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Have you recently replaced the toner on this machine?

Posted on Apr 04, 2011

  • Julie Endres Apr 04, 2011

    I have had some difficulty finding that particular error code, but on my printer I get the same basic error when the print cartridge is getting low. It would probably be a good idea to buy a replacement toner drum and be prepared to replace it when the print quality decreases. As long as the printer continues to print, you should be fine. Let me know if there is anything else. I did find a service manual on the website if that would be of any help to you.

  • Julie Endres Apr 04, 2011

    OK, in a laser printer there is ink toner (which is approximately equivalent to a printer cartridge) and a printer drum. Both need to be replaced at different times but the ink toner is good for about 1500 pages and the drum is good for about 15,000.

    This first link explains how to replace an ink toner - which I do not think is your issue at this time based on the message you got.

    This link is to change the image drum which I believe is what needs to be done right now.

    Hope this works out for you.


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