Question about Maytag Neptune FAV6800AW Top Load Washer

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I keep getting error code dc and it wont spin

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  • 335 Answers

Somewhere on this forum I have a response to DC or UC unbalance errors and the fix. It's hard to find my past post on this forum.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support posted in the sticky at that site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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dh1200s
  • 335 Answers

SOURCE: Wont spin with clothes

Common problem with this model I own it. Sounds like the roller clutch bearings in your machine are seized/rusted up. Do you want to try to DIY the repair? Read thru this post for the details of what is involved. Post back with any questions. Rich

Posted on May 03, 2009

dh1200s
  • 335 Answers

SOURCE: wont spin dc error code

If it?s a FAV6800AW or FAV8900AW and you want to DIY a fix take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW. A new clutch will cost around $80. This a common issue with the FAV6800AW and FAV9800AW. Don't spend $900 and don't trash your $1000 machine it is a easy fix just at tight work area. Post back after you read the post I link you to and you have any questions. Rich

Posted on Aug 11, 2009

dh1200s
  • 335 Answers

SOURCE: won't complete spin cycle, code dc

If your machine is a FAV6800AW or FAV9800AW see this post for a DIY repair/replacement of the clutch in your machine. If this is not your machine model type disregard my post.

Posted on Aug 27, 2009

  • 193 Answers

SOURCE: error code E03 on washing machine

eo3 water not draining,check for kinked drain hose,check that drain filter is clean

Posted on Sep 28, 2009

FAV6800AWDIY
  • 526 Answers

SOURCE: load off balance error dc. Wont rinse or spin

Hello nikimiguel,

I’m an Owner like you I own the FAV6800AW and have helped many folks on this and other forums with this issue.

You are experiencing a classic malfunction of the One-Way Roller clutch bearings in the Clutch Pulley assembly. It sounds like you are in the early stages of the issue. I have put together a step by step maintenance process to clean up and re-lube the One-Way Roller clutches in the Clutch Pulley assembly see this post Clutch Fix Post for what’s involved. Look on the right top back of your Console. If you can give me the first two numbers of your serial number i.e. 10, 11,12, tru 17. That will let me know if your machine will use an Upper One-Way Roller clutch bearing ring. Mechanical skill sets to perform Clutch maintenance or replacement are basic, anyone can do this it’s just a tight work area. Your option is to DIY or call in a repair service. I would ballpark the repair cost at around $300 if they know what is wrong and how to fix. DIY the fix it and you may need a a can of WD-40 and Slick 59 One Lube cost around $10 if the One-Way Roller just need to be cleaned up and re-lubed. If the Clutch pulley needs to be replaced I will show you a site where you can purchase for around $60 delivered to the house.

See this most recent post of a forum member who is back in service with my process.

Standing by if I can help….Rich aka dh1200s

Posted on Dec 14, 2009

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If your machine is a FAV6800A to FAV9800A here is the Service Manual.
If it one of those machines I suspect a possible clutch malfunction. See this post for what is involved to do clutch maintenance or replacement.
Do you have any error codes to the display if it's a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich

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If the machine type is a FAV6800A/FAV9800A see this Clutch repair post if you want to DIY. You will find links to the Service Manual and parts info if needed.

You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.

That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of max Wash Tub movement and the Control Board shuts the Spin Cycle down……..so thebTDS is working as designed.

The machine will make several attempts to redistribute the load before error code generation failing with dC or uC error codes.

Post back if you have questions any DIY'er with basic skill sets can do the Cluch maintenance/repair.....Rich

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1 Answer

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If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.
If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch.

The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

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If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

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A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

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