Question about Lenovo Computers & Internet
Welcome to FixYa! I believe you're having problem with the Operating System on your computer. Unfortunately, Lenovo will not provide a product key for the Operating System since the an OEM version. What you can do is reinstall the Operating System using the One Key Recovery Sofware or the Recovery Disc that came with the computer. Follow these steps for you to be able to reinstall the Operating System using the One Key Recovery.
1. Turn off the computer.
2. Press the little button near the power button, it usually do have a drawing of an icon that looks like a horse shoe or a headset.
3. There will be a window that will appear which do have three option, One Key Antivirus, One Key Recovery and System Setup. Choose One key Recovery.
4. There will be another window that will appear which do have two option, Restore from initial backup and Restore from user backup,Choose Restore from initial back up
5. It will asked you if you want to continue, Just click on OK or YES.
6. Once done, Reboot the computer.
For Recovery Disc,
1. Insert the disc inside the drive.
2. Turn off the computer then turn it back on and keep on tapping F12
3. There will a window that will appear which do have three options, HDD,ODD/DVD/CD, and NAT, choose ODD/DVD/CD
4. It will asked you to press any key immediately, you will need to press any key immediately so that it will boot from ODD.
5. It will asked you to choose a partition, choose Disc 0 partition 1
6. Reboot computer once done.
I hope this information will be helpful. Thank you for using FixYa...
Posted on Apr 06, 2011
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Posted on Jan 02, 2017
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