Question about Sony Handycam DCR-HC90 Mini DV Digital Camcorder

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I have a Sony DCR-PC90. When I insert a cassette, and push the cassette drawer closed, nothing happens -- no whirring noise, and the drawer doesn't lower into position. After about 60 seconds, it pops open. No error codes on the screen. The same thing happens if I push the drawer closed without a cassette. I've tried removing the battery, and resetting with the reset button. Everything else about the camera appears to be working. What can I do to fix it, or what other tests can I try?

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I have i want to tranfer my video record programme to my computer, but nor show

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