Question about RIM BlackBerry Bold 9700 Smartphone

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Blackberry 9700 will freeze once a day, have to remove battery and restart it. will display call failed and cannot receive or make calls or texts. has latest updates, did do a master reset.

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  • 5 Answers

If ur mobile has pc suite for it then connect it to ur pc then reset it by ur restore factory settings

Posted on Apr 03, 2011

  • cadoppi Apr 30, 2011

    I have the same problem. I restored my phone to factory settings but it is still happening.

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Posted on Jan 02, 2017

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I am not able to receive calls the next day after charging my Blackberry 9530 storm, then i have to remove the battery and put it back again to receive calls. Any permanent solution for it?


Yes, there is a solution and I hope this also works for you. My 9550 would freeze and I couldn't answer a call, or it will just freeze on it's own at least once or twice a day. I also had to remove the battery then replace it and it will be fine again. After emailing the store where I bought the phone. One of the solutions was to wipe the memory as stated here. (To try to "wipe handheld":
1. In the device Options, click Security.
If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
2. Click the trackwheel and select Wipe Handheld.
3. Click Continue.
4. Type blackberry and All the data on the BlackBerry device is erased.)
Then restart the phone and it should work.
Better yet. If you have the BlackBerry Desktop Software Application on your computer. If you don't go here https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647 It's a 114mb file. Connect your BB with your data usb cable. Then back up the phone and do a software update (Which is what I did). The software will back up your data, then wipe your BB clean. Then it reinstalls the software. The process takes between 30 minutes to one hour to complete. You should be ok after the update. My BB 9550 works fine now since the update four days ago. No more issues.

Jul 09, 2011 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Some times the phone signal freezes (it shows some lines of signal but you cannot receive or make calls). I usually turn it off and on again and it starts to work but sometimes it is not turning off,...


remove your battery and leave it out for around 5minutes, when you put the battery back in, the phone should auto reboot, hence sorting out any problems it has, if this fails, contact BLACKBERRY DIRECT, they should solve the problem for you with a secret menu!!

Apr 30, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

MY BLACKBERRY 9700 FREEZES, BATTERY RUNS LOW FAST, MISS CALLS,


You could have a really bad battery. That does happen alot.
And depending on the charging schedule your on. That can have alot to do with it. Car charging doesn't provide a "strong" charge. Wall charging is best.

Plug it in when you go to bed and it should be all nice and charged when you wake up.

Mar 26, 2011 | RIM BlackBerry Bold 9700 Smartphone

5 Answers

Unlock code for blackbery bold 2 9700


Why pay for your unlock code? You can get one here for free: www.freemyblackberry.com . They also offer comprehensive instructions on how to unlock your phone.

Oct 18, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

I CANT SEEM PICS IN MY MEDIA JUST BLUE SCRENN???


If your phone is freezing on display of pictures, I recommend updating your firmware & system software to the latest version. The latest BlackBerry Bold 9700 system software is available through here.

Feb 11, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My bb bold 9700 cant access instant messaging , its been pending for 4 days


Remove the back cover, then battery. Wait for 2mins, replace battery and back cover.
If the above fails, your will need to register your device to the BIS again.
Use the following link:
My blackberry initialization failed

Hope this helps!!

Tell next time, take care of your blackberry device.

Feb 07, 2010 | RIM BlackBerry Pearl 8100 Smartphone

1 Answer

My bb 8220 external display simply hangs once in 2-3 days. this usually happens when there's an incoming call, and it hangs with the caller id on display........gets resolved when you pull battery out and...


There is some virus in your phone... remove the storage card and then reset all the data.... you''ll contacts and messeges, so do note the essentials... now if the virus is removed then it will not create problem for you.....

Sep 22, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

4 Answers

Blackberry sound not working


Same problem here with a BlackBerry 8830. Elsewhere found a solution for another model that worked for mine:

1) Plug in headset.
2) Turn off BB.
3) Remove phone battery.
4) Reinstall battery and let phone restart.
5) Remove headset.

Nov 29, 2008 | Cell Phones

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