I have a Phantom Titanium Hard drive that had issues almost immediately after I purchased it, so I sent it in for repair because the power supply didn't work and when it came back my computer wouldn't detect it. I forgot to send it back to the company and now it's out of warranty and I want to try to access the information. (The company said there's a chance it didn't get erased). They mentioned making it a slave drive - how do I do this?
There is a master/slave input for you IDE wires on the back of your hard drive, simply have a master drive as primary w/ that as a slave... it would be accessable via My Computer, as another hard drive i believe
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So, it appears this drive is a real phantom to your Mac. If you notice, the internal harddisk of this device will spin up, then you should verify if this drive also is invisible at another computer. If it does, then something might be wrong with the drive, otherwise it might be related to a driverproblem under Mac OS.
A driver is a type of program which tells your computer how to communicate to hardware-devices. Each device requires it's own communication-protocol. If this is not done well, it's like ,.. erm,. see it as you're on a holiday abroad. You try to speak French to an German cab-driver. It might be hilarious, but you don't understand each other and you won't get to the place you want to go to..
Yes it does make a large difference. I did a search on that drive and there a lot of people who had good luck getting a replacement from the manufacturer. As far as a case is concerned I recently purchased one off of amazon and it was very inexpensive. Just look up "drive enclosure" on amazon.
The disk-drive inside the enclosure is problematic.
Open the enclosure, to get the model-number and serial-number from the label on the disk-drive.
Then, access Fantom's web-site, to check the warranty-status of the drive. If the warranty still is valid, they will replace it, at minimal cost to you.
If the warranty has expired, purchase a new, compatible, disk-drive, and transplant it into the enclosure, to "resuscitate" your device.
you need to go to delet all the drivers that you have by going to control panel, system, device maanger and delet the drivers reboot and the system will start reading asll your drivers again and it should work..
Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.
Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.
check hdd out on another mac ibook g4 or any mac then if it does same then you know I's the hdd not your mac but if hdd is accepted then you have big conflicts on your mac it will need reinstalling
then retest hdd if loads ok then all is fine