Question about Epson Stylus Photo 1290 InkJet Printer

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My dx7400 is displaying general error after replacing the compatible carts with genuine epson carts. how do i solve this? have tried turning the printer off, leave for 5mins, back on.....same msg

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: Ink carts not recognised

OK, i know this one ;-)

1 take out the cartridge thats not recognised ( 1 or all dont matter)

2 do a ink change with no ink in

3 put ink cartridge(s) back in.... wiggle the cartridge(s) to seat the "chip" right

4 do a ink change again, if not just follow the steps again.

I had to do this 5 times the other day before it picked it up.

It does work

Posted on Jan 31, 2008

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Rain041304
  • 63 Answers

SOURCE: error msg "installed ink cartridge cannot be recognized"

Take the cartridge out and put them back in, make sure that you will hear a click. If your going to have the same error, you need to contact Epson Technical Support. The cartridge might be defective. Here's they're number
United States Phone Nuber:
(562)276-7525
Hours: Mon.- Fri. spacer.gif 6AM-8PM (PT) Sat. spacer.gif 7AM-4PM (PT) Canada Phone Number:
(905)709-2567 Hours: Mon.- Fri. spacer.gif 6AM-6PM (PT)

Posted on Feb 07, 2008

  • 1 Answer

SOURCE: epson dx7400 printing green

one of your people advised me that it was most likley a bad cartridge i changed it and it worked ,thanks

Posted on Feb 09, 2009

gwbm
  • 353 Answers

SOURCE: error msg "installed ink cartridge cannot be recognized"

With refilled cartridges, this is usually due to a faulty "reset" of the chip. Simply reset it again and it will usually be OK. If you don't have a chip resetter, buy one very cheaply on E-Bay.

Posted on Mar 19, 2009

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  • 419 Answers

SOURCE: Epson DX7400 not accepting non standard inks

It's entirely possible that you've been sold CX7400 cartridges and not DX compatible versions.

I would see if you can source some cartridges from somewhere in the UK that are compatible and see if that solves the problem...

It's also possible that the cartridge chips are soiled, broken or similar so I'd take them back to the store and get a refund.

Hope that helps.

Posted on Mar 21, 2009

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4 Answers

I have an Epson Stylus R265. It is telling me all


Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Feb 05, 2010 | Epson Stylus R265 InkJet Photo Printer

1 Answer

The colours my epsom dx7400 printer is printing out are nothing like what they should be. I have tried cleaning the heads and adjusting the colours but it has made no difference. The colour is an overall...


Did you use Epson Genuine Cartridges?
Epson Requires Genuine Epson Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. That sounds like your problem. Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 21, 2010 | Epson Stylus C86 InkJet Printer

2 Answers

Epson R260 won't use new Epson hi-cap lt cyan cartridge


Please log on to epson.com and get the ink pad reset utility software from there. It runs on win xp and win vista.

Apr 10, 2009 | Epson Stylus Photo R260 InkJet Printer

1 Answer

Epson DX7400 not accepting non standard inks


It's entirely possible that you've been sold CX7400 cartridges and not DX compatible versions.

I would see if you can source some cartridges from somewhere in the UK that are compatible and see if that solves the problem...

It's also possible that the cartridge chips are soiled, broken or similar so I'd take them back to the store and get a refund.

Hope that helps.

Mar 05, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

Ink cartridge error


Get a new magenta cart, but make sure you buy a genuine one, not a compatible. The chip on the cart in question may be faulty (approx 30% of compatibles can be faulty).

If the error does not go when a genuine cart is installed you may have a faulty main board or carriage.

Aug 26, 2008 | Epson Stylus Photo R320 InkJet Printer

1 Answer

Cannot recognize ink cartridges


If you are using non genuine Epson carts, then you need to change the carts to genuine ones (full set I'm affraid)

Once you have replaced the carts you should find the error goes away. The problem arises somehow from non genuine carts when one (or more) is inserted that has not been "reset" properly by the refiller. This causes a cascading error through the ink monitoring system and ends up with all your inks going empty one after the other. I've seen this on several models of Epson printer.

The alternative is that the printer has fault on the main board. try the carts first it's the cheapest option. If the nmachine is in warranty, get Epson out to it.

Jul 08, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Ink


See my answer to your similar question:

t is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

Apr 02, 2008 | Epson Stylus C43SX InkJet Printer

1 Answer

Epson c43sx current ink levels not shown in the properties


See my answer to your similar question:

t is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

Apr 02, 2008 | Epson Stylus C43SX InkJet Printer

1 Answer

Epson c43sx does not print


It is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

Apr 02, 2008 | Epson Stylus C43SX InkJet Printer

1 Answer

Printer says "Install ink cartridges correctly and then hit ok"


Try putting genuine ink it. If it still refuses to recognise the carts then it need to go back to Epson for a warranty repair. As an Epson eng 90% of the time, rubbish compatible cartridges are the source of such issues. They can even make the printer stop recognising genuine carts.

Do not mention to Epson that you used compatibles or they may refuse the warranty repair.

Oct 18, 2007 | Epson RX620 All-In-One InkJet Photo...

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