Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
Sounds like you have a broken motor coupler. They are inexpensive. Can be a little tough to replace but I can walk you through it. You can purchase a coupler here.
Posted on Dec 19, 2008
Chack the door swith. Use you finger or a pen to push the switch in asit would if the door (lid) were closed. If there is no switch to push in, it may be broken away but there might be enought left there to see/check and test if that is what needs to be replaced.
Posted on Nov 10, 2009
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Oct 01, 2010
SOURCE: I have a Kenmore 500
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
The easiest thing to check (and likely the problem) is the Lid Switch.
Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.
Older models only used the switch during the spin cycle.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.
It also has a troubleshooting guide.
To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
Following is a description of how to gain access to the console and how to remove the cabinet if necessary.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.
Posted on Jan 10, 2011
does it agitate???. if it does not then you need the motor coupling. you need to remove the cabinet, yes, I said the cabinet, remove the pump,motor and you got to the coupling. replace all part in kit. reassemble and test. go to the website of sears parts WITH THE COMPLETE MODEL. and get the part. model starts like 110.xxxxxxxxxxx
good luck to you.
Posted on Feb 07, 2011
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