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I was using the Dyson, turned off to empty tank, will not turn on again, I have checked outlet it is ok. Does it have some kind of safety if it gets to hot.Thanks

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Hi.
there is a thermal fuse built into the motor of all dysons that will cut the power if the motor gets too hot.
when the motor cools down again, the fuse will normally reset itself.

try the hoover again after a few hours and see if it works again.
also change the fuse in the plug to check that that has not blown

Posted on Apr 03, 2011

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Posted on Jan 02, 2017

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Hello, this is Ava with Think Crucial.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

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Hi Mary Ellen,

I am sorry to hear you are having difficulty with your DC15. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting. For more information on completing these checks please visit:


http://www.dyson.com/support/help.asp?article=1451&product=DC15-SY-STD

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Your DC15 is fitted with a safety device which shuts the cleaner down if it starts to overheat. This will usually be due to a blockage - the filter may also need a wash. The easiest way to check the cleaner for any blockages is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=813&product=DC15-ANIMAL

In normal use, the filter needs washing at least once every 3-6 months. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it. For further guidance on doing this, please see the video below.

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Hi there,

I'm sorry to hear that you're having difficulties with your DC17's brushbar. If it appears to have jammed completely, it's probably best if you get in touch with us directly so we can help - please call free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

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I'm sorry to hear you're experiencing intermittent power when using your DC17. It's probably best if you get in touch with us directly, so we can resolve this as quickly as possible for you. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

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Hi there,

Sorry to hear you're having difficulties with your Dyson cleaner. Most Dyson vacuums are equipped with a safety device which shuts the machine off if it starts to overheat - usually this will be because the cleaner is blocked, or because the filters need a wash.

The advice we'd recommend to resolve these issues would depend on which model of Dyson you own, which you haven't specified in your question. However, if you visit www.dyson.com and click on 'Support', you should be able to locate your machine, and find the relevant step-by-step guides to help you get it running again.

However, if you need further assistance, it's probably get in touch with us directly. One of our experts will be happy to run though some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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Your DC25 is equipped with a safety feature which shuts off the brushbar if it becomes tangled with a rug fringe, shoelace, etc. It's easy to reset - please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

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