Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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The wires feeding the brush bar assembly to my DC15 were accidently disconnected. These are found on the right hand side close to the ball mount location (looking at the machine from the front). From the machine are a blue and a yellow wire (connector). From the brush assembly are a white and a black wire (spaid). Question: White to yellow or white to blue. Many thanks

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Hi.
if the spade connectors are the same size then i would connect white to yellow and then blue to black

Posted on Apr 03, 2011

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Dyson DC15 beater bar


Hi there,
I am sorry to hear you are having difficulty with the brush bar on your DC15. It is possible that the brush bar is obstructed. Please visit: http://www.dyson.com/support/help.asp?article=866&product=DC15-SY-STD for step by step instructions on how to locate and remove any blockages from your brush bar.
However, if this does not resolve the problem a repair may be needed. Please contact us at 1-866-693-9766 US or 0800 298 0298 UK for further assistance.
Best wishes,
Jessica

Mar 18, 2012 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

I have a Dyson DC 15 Vac. The brush does not spin consistently while using. It goes on and off during use. I have checked for loose wires, etc. Have found nothing. Any suggestions?


This can happen if two tiny wires that are connected to the circuit board and lead to the beater bar are broken. These wires brake where they go through a black rubber grommet. You need a torx screwdriver (No: 15) to remove two plastic covers to access these wires . When looking from the front of the vacuum, the circuit board is located under the gray covers on the right side of the vacuum. There is one big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
See photos at here.

Jul 12, 2011 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Bought clearance item Sunday just found out the brush bar was motorized it turms only when i move the vacum back and fourth it should turn on its own right ? I have very little suction from the bottom the...


This appears to be a loose connection. The below post was answered by highntools a while ago. It probably is related to you problem. That is why moving it back and forth makes it go on.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

There have been several people who reported loose or burnt wires to be the culprit for the brush bar not working. The DC15 does not use a belt, but a motor that is control by the circuit board. And I really believe that in your instance, the problem is a loose wire between the circuit board and the brush motor.

Mar 09, 2010 | Dyson DC15 All Floors - The Ball Bagless...

2 Answers

While operating machine, brush does not rotate. Button is pushed in, all hair cleaned off brush. Is there a reset button? Where is it located?


Likely the wires are broken under the left hand cover not a difficult fix. Unplug the machine and remove the 4 torx screws and an access panel at the side of the ball. replace wires with new or re-connect with a splice. ensure wires are long enough to allow movement and you don't trap the wires when you replace the covers. about a 20 min job with the right tools

Sep 26, 2009 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

When I vacuum the carpet it won't engage into the brush mode, or it does intermittenly. It stays in the brushless mode for the most part


This appears to be a loose connection. The below post was answered by highntools a while ago. It probably is related to you problem.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

There have been several people who reported loose or burnt wires to be the culprit for the brush bar not working. The DC15 does not use a belt, but a motor that is control by the circuit board. And I really believe that in your instance, the problem is a loose wire between the circuit board and the brush motor.

Aug 12, 2009 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Beater brushes don't work, what to do? They only work when the canister is in about an 85 degree up position.


This appears to be a loose connection. The below post was answered by highntools a while ago. It probably is related to you problem.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

There have been several people who reported loose or burnt wires to be the culprit for the brush bar not working. The DC15 does not use a belt, but a motor that is control by the circuit board. And I really believe that in your instance, the problem is a loose wire between the circuit board and the brush motor.

Jul 12, 2009 | Dyson DC15 All Floors - The Ball Bagless...

2 Answers

DC15 Animal brush motor not working?


Just had the same problem. Switches and motor checked ok, then found the circuit board on the left hand side of cleaner. The fuse (on the board) looked ok, but when removed and checked for continuity I found it had blown. The problem I have now found is that the fuse cannot be ordered only the complete board. Hope it gets the brush roller going again.

Mar 01, 2009 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Dyson DC15 -


First see this link: http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
There must be something else stuck in the roller assembly. Or it wasn't mounted correct. He will have to dismount it, inspect each piece and carefully reassemble it. Make sure that the wires at the circuit board do not become loose or break.

Dec 23, 2008 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Dc15 dyson when in the upright positon it woun't turn on


This was originally posted by "highntools" and I believe is related to your problem as well.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
Check out this link also: http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
And lastly, you can try calling their helpline at 866-MyDyson for further help

Dec 21, 2008 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

My dyson DC15 the brush cuts in and out.


http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
Check the above link to see if it helps. It shows you how to break down the DC15 to check for issues. Also try inspecting the circuit board for loose wires. There have been several people who reported loose or burnt wires to be the culprit for the brush bar not working. The DC15 does not use a belt, but a motor that is control by the circuit board. And I really believe that in your instance, the problem is a loose wire between the circuit board and the brush motor.

You can try calling their helpline at 866-MyDyson for further help

Nov 17, 2008 | Dyson DC15 All Floors - The Ball Bagless...

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