Question about Sony Audio Players & Recorders
I'm assuming that the disc is good.
No Disk error was displayed in the screen when there's no disc loaded in the tray upon playing the CD player. But if there was a disc in it and still same displayed at the screen, this is an indication of lens assembly malfunction. First you may do the basic steps that may help to cure the symptom.
You must open the back cover (if the unit is not in warranty) then look for the optical lens. Most cases solved by cleaning the lens alone. Because of dust/fine foreign objects build up at the top of the lens, it can't read any disc. Using the smooth cotton buds, clean the lens very gently. I will not advice you to used alcohol.
Try loading again the disc and observe if the symptom is still there...
If Yes, your lens assembly was already faulty. You may contact your local Sony service center for parts replacement or if you can't troubleshoot the unit yourself, I would advice you to send it to them.
Hope I helped you.
Have a nice day!
Thanks for using Fixya.
Posted on Apr 03, 2011
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Posted on Jan 02, 2017
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