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Often there is a handset catch near the top of the cradle that must be reversed to allow the handset to hang in the cradle when installed as a wallphone. Typically the phone is initially setup as a desk phone, if this catch piece was reversed it would interfere with lifting the handset. Some models have a screw holding this piece in place, some just slide into cradle.
Under where the headpiece hooks on, there is a very small white piece of plastic about 3mmby4mm and it slides out if you pull it up and if you turn it upside down and slide it in a plastic piece sticks out and the phone will hook on to it. It is dezined to be both desk and wall mountable. Email me Chris at firstname.lastname@example.org if you have any more questions.
I had to solve my own problem by finding someone who had the same phone and didn't need this wall mount part. It seems odd that one wouldn't be able to find some type of universal wall mount that could be purchased. You also cannot return the phone to get a refund after 7 days - so when you give someone a gift for Christmas that has a part missing, and you are unable to return it within the 7 days you lose. I can't believe no one had a solution for this problem.
Some phones have a little clip on the side of the phone you have to pull out before you can slide the phone up. After pulling the brass clip out on the side of the phone. Take you hand and bump the bottom of the phone up.
I need a replacement part for the phone model 26955 cordless handset and corded speaker phone. The part is called a handset hook that is used to hang this phone on the wall.. I would like to purchase this piece for the missing piece that did not come with my phone. Can you help me find this piece.