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Posted on Apr 03, 2011
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Netbook will only turn on with power supply connected and battery removed will not turn on with battery installed

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Azrael SRL

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  • Acer Master 11,800 Answers
  • Posted on Apr 03, 2011
Azrael SRL
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The battery has failed - it is shorted so when connected it drives the voltage so low that the psu can't compensate for it and the laptop can't start.
You must replace the battery. In the mean time do not connect it back to the laptop, throw it away.

1 Related Answer

Anonymous

  • 32281 Answers
  • Posted on Feb 24, 2009

SOURCE: power problem

You have a faulty battery (worn out), this a common problem on laptop batteries, especially when it is a few years old.
You need to purchase a new one.

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Wrong power lead plugged into netbook

Actually, there are no fuses. If you use the wrong charger or power supply, with more voltage than it can handle, then you probably burn your Motherboard. To troubleshoot it, take out the battery, and press the power button for some 15 seconds, connect the battery back and try to turn it on. If it doesn't work, you might need another MB or laptop.
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How can i get the sylvania netbook out of sleep mode

Unplug the power supply from the netbook and Remove the main battery, now hold down the power button for 60 seconds when finished, install battery and power supply, any change? if no! sub out the ram one at a time and test as you go.
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My Acer aspire one just stopped working for no reason. I plugged it in to charge it but none of the lights come on, and nothing happens when I hit the power button...

Assuming that the AC/DC Power Adapter is not faulty no LED lighting up at all and no image at all on the screen might mean a power management fault on the motherboard.
First try removing the battery underneath the netbook. Then connect the netbook to the power cable without the battery installed. If the netbook powers up without a battery installed then the battery is probably faulty most likely with completely depleted and unchargeable power cells. if so you will almost certainly need a new battery and some little known guidance on the correct management of a netbook or notebook battery (see below). Dead batteries tend to generate a more than normal amount of heat.
If the AC/DC adapter is not faulty and using the netbook without a battery does not help then check the DC power jack where the power cable connects to the netbook to see if the jack is loose or detached from its original solder point on the motherboard.
If the none of the above are the cause of the problem then the motherboard probably has a power track or capacitor fault which might be repairable (as would a loose DC jack) but these types of fault even if successfully repaired can easily come back and the cost of repair might be high compared to the value of the netbook and not worth it since a brand new state of the art netbook with a full warranty would not be very expensive.
Many users take an incorrect approach to netbook/notebook/laptop battery management. These batteries are rechargeable and are only supposed to be connected to the power cable when their cells are low or depleted. Once the cells are fully charged the power cable should either be disconnected and the computer used on battery power alone or the battery should be removed and kept for when battery powered use of the computer is next needed.
Once a fully charged battery is removed the computer can be used directly connected to the electricity without the battery installed.
A disconnected battery needs to be reinstalled and recharged from time to time if it is stored for long periods of time, because the charge in its power cells very slowly dissipates even if is disconnected from the computer.
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My acer aspire 1 wont turn on

have you try to remove the battery and directly connect it to the power outlet?. if the problem still the same, one possible cause would be your power supply of the laptop, i suggest to bring it to the repairshop for full diagnostic. Hope it helps thanks.
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Wont turn on

Please remove the Ac power supply and BATTERY. then press the power button and hold for 10-15 seconds. Then connect the ac adapter to the laptop and turn on laptop WITHOUT battery. Check whether the laptop is on. If ON , shutdown the laptop and remove the ac adapter and then instert the battery in laptop. and give the ac power supply and use it.
Hope this helps you .
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Whenever I press the power button my netbook is no longer coming on, I can see a green light on the bottom row so there is power going to it, but will not turn on.

Hello.

The most common reasons for power issues are the battery, power jack and power adapter/cord.

Power off and remove the battery. If the netbook powers on with just the adapter connected, your battery is faulty.

If you move/wiggle the power adapter at the point where it connects to the netbook, and the power goes off and on, the power jack is the problem.

The power jack is inside the netbook and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.

If no change, the power adapter is probably faulty and needs replacement.

Hope this helps.
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My acer aspire one mini laptop won't turn on when i charge it. the orange light does'nt come on and i last used it about a week ago,and it hibernated because of low battery. iv'e had my laptop for about...

Remove the main battery and power supply charger adapter from the laptop, wait a few minute to get rid of any residual charge, now install the battery, power up! if no change remove battery, next plug the power supply back in, power on, if yes! the main battery is bad and needs replacement. If no change reply to this message so I can help you further. If you having low memory issues, the ram needs to be upgraded.
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Power problem

You have a faulty battery (worn out), this a common problem on laptop batteries, especially when it is a few years old.
You need to purchase a new one.
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