Question about Arris WR850G Router (DHWR850G)

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I set up all the cords correctly from my motorola router to my modem but I can't connect to the internet, the modem light on the router is blinking red.

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What internet service do you have? Cable modem? DSL?
If you have a cable modem, you will likely need to set your router's WAN port into DHCP mode. If you have DSL, you will likely need your DSL modem in bridge mode, and put the PPPoE credentials into the router.
You should contact your provider for assistance, they deal with this all the time and should be able to tell you what settings to use.

- Mark

Posted on Apr 03, 2011

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Do you have DSL service for your Internet?

Posted on Apr 03, 2011

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Related Questions:

1 Answer

Cannot connect to 192.168.1.1 to set up wireless in my router


If you fail after ping your IP address then it may be problem in your physical connection,so you should check connection like:

check cable modem status light. If it is solid green, it indicates that your cable modem has a good connection. If the light is off, check modem's physical connection.

Verify that the Internet light on your wireless router is solid or blinking green. It indicates a good connection and correct wiring. If the light is off, check the Ethernet wire's connection between your modem and router.

May be it can be cause of Incorrect wireless network setup & configuration. Recheck and correct the Ethernet connection between your PC and the router device.

***If you need any kind of technical assistance you can contact support cell at here

Feb 01, 2013 | Actiontec GT704WG Wireless Router...

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I just reset my dell computer back to factory setting. How do I now reset up for internet connection. My provider is verizon and I am using internet explorer


You want to reset your internet connection???
If yes then follow the given steps....

Step 1

Turn the modem so that the back of it is facing you. Locate the power supply cord connected to the back of the device.
Step 2

Gently unplug the power supply cord and leave it unplugged for about 10 seconds. If you also have a router connected to the modem, disconnect the power cord of the router as well.
Step 3

After about 10 seconds reconnect the DSL modem power cord. Wait for the status lights on the front of the unit to come on. They may blink at first before turning solid green, or they may first illuminate as orange, then turn green, depending on the modem model. The "Internet" and "Incoming" lights may continue to flicker, this is normal operation for modems.
Step 4

After the modem is reset, reconnect the router power supply if you have a router. Wait a few minutes before resuming normal Internet use.

If you need any kind of technical assistance you can contact support cell

Jan 19, 2013 | Computers & Internet

1 Answer

HOw do I connect my linksys router to my Motorola modem and computer?


internet cord> motorola modem> lynksys router> computer via ethernet cords
i have the same set up
dont be afraid to mess around alot and repeatedly pull out put back in cords and reset the modem and router...also internet explorer will help you troubleshoot and fix poblems for you

Apr 21, 2011 | Linksys Wireless-G WRT54G Router

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How to confirm that the BSNL modem is having problem & cannot be used any more if INET light is continuously blinking?


There are several lights on your modem/router. Each one has a function and signals whether it is working correctly by the color it is displaying and a few other factors.

All of the lights on your modem/router should be green and solid - EXCEPT for 2 which are for your internet and wireless services. Blinking means activity. If you INET light is continuously blinking that means its healthy. Blinking means activity. The internet always has activity. The blinking does not signal your activity - it signals the traffic and connection on the internet. Your wireless connection also has a light which should show activity and availability. A blinking light on your wireless connection means that either someone is connected wireless and using the internet or that the connection is up and available for wireless access.

All of your lights should be green. If you see a red or yellow light - regardless of whether it is flashing or not - it means that there is trouble or problems that need to be corrected.

Each light is marked with its function. They should say things like "power", "link", Internet or INET, and "wireless". When you turn on the modem/router during your first set up, let it power up and finish its testing before connecting your pc and turning it on. The modem will test each light, make them all go from red/yellow to green - then make them all turn solid green (not in that exact order) and this is all normal. You will know when it is done when all lights are solid green and stop blinking and/or moving (except the INET & wireless lights which will be constantly blinking). When all lights other then those two are green and steady - then its time to connect the cable to your pc and power it up.

If you are having problems with your internet connection - you can rule out the cause being your modem/router by following the instructions above. When you rule out that the modem/router is not the cause, you can continue by checking your PC.

For a wired connection (wired meaning that you are connecting your computer to the internet by using a cord/cable) the first thing you want to do is make sure that the computer is automatically sensing the connection.

Your computer should automatically sense that there is a live internet connection when you connect the ethernet cord from the modem/router to the pc. When its working right, the computer will display a connection picture which is called an "icon" on the bottom right side of your screen near the clock area. Sometimes there is a downward arrow by the clock which needs to be clicked on to expland this area and show all icons for running programs. If you see a downward pointing arrow by your clock on the bottom right side of your screen, click on the arrow.

Test that it is sensing the internet connection by unplugging the ethernet cable from your pc and watch the bottom right side of the screen at the same time. Unplug it and repeat if necessary while watching the bottom corner to see a change which indicates it senses the connection. A normal internet connection icon looks like the picture of a computer monitor. Some glow green when they are active and the ethernet cable is connected. Some show a red "X" over the picture of the monitor on the bottom right side of your screen when the internet connection is down or not working. Some will say "cable disconnected" when you unplug the ethernet cord. Some show "Cable now connected" when you plug it back in. You should see something change and/or appear if your pc is picking up the internet connection correctly. When you have verified this as true - then you can continue on to the next step of troubleshooting the internet connection.

DSL service is an internet connection that is always on. Its considered a "live" connection. DSL connections usually do not require any set up (programming or changing settings). The only time that this is not the case is when someone tries to to set up a dial up connection like aol over the top of a dsl connection. You can check this by going to your control panel, click on internet options, and choose the "connection" tab at the top. In the connection area box there should be "nothing". The connection area box is for dial up connection settings. If a dial up service was set up in the pc it would show it here (you would see AOL dial up ect). If you see a dial up connection set up and you know that you have dsl, click on the remove box and delete it from this area.

You do not need to install anything from a disk to establish an internet connection if you have a dsl line. That means you dont need an "aol" disk or software to make the internet work.

to start the internet click on the blue "e" on your desktop which stands for internet explorer.

If you have any questions you can reply to my solution by going into the problem you posted on Fixya and click on the "reply" option.

Mar 03, 2011 | Samson Technology X6v ADSL ModemWireless...

1 Answer

I checked all my connections and my router, wr850g shows constantly flashing/blinking lights and will not reset in the 10 seconds that it is supposed to. the ip address is also not becoming 192.168.10.1 it...


1. Unplug the ether net cord from the wall and wait 1 minute replug the Ethernet cord.
Try you connection again if no connection then go to the command line at the DOS prompt and type "ipconfig /all to see the devices that are connected.
If you see anything like "media disconnect" then you have an issue with your ISP ( internet Service Provider).

Jul 02, 2010 | Arris Wireless G Broadband Router (wr850g)

1 Answer

My computer connects to my wireless router, but I cannot get on the internet. The "Locked" light is on - I'm not sure if this is the problem .


Thank you for contacting the experts. The first thing to do is to ensure that your router is getting internet connection.

1. Plug the ethernet cord from your modem to your laptop directly by bypassing the router to see if you can get on the internet.

2. If you are able to successfully get on the internet, then plug the cord from the modem back into the correct port on the router. Make sure you have the cord plugged into the port that says "internet".

3. Once that is plugged in correctly, depending on if you are using DSL (phone company), you will need to log into the router to change the password/user ID settings. If you are using high speed (cable company), then you will not need to put in a user id/password unless you are setting up security.

4. Power cycle your router and modem simulatneously to make sure that the router picks up the modem connection and the modem picks up the router.

I hope this was helpful and thank you for contacting the experts.

Jan 29, 2010 | Belkin (F5D7230-4) Router (587009)

1 Answer

Wireless router stops internet connection to modem during install


are you sure your hooking the comcast modem in the right place?

Feb 08, 2009 | Arris SURFboard SB5120 Modem

1 Answer

Buffalo router


Let me verify your network configuration with you. You have your modem connected to the WAN/Internet port of your router via an ethernet cable and then your PC connected to your router via another ethernet cable, correct?

If this is your setup, then try this:
  1. Unplug the power cord from the modem & router
  2. Plug the power cord into the modem and wait for it to boot up (most modems have an "Internet/Connection" light to indicate they are connected to the ISP)
  3. Plug in the power to the router, wait for it to complete the bootup process (usually when the lights stop flashing it's done), and see what happens.

Feb 09, 2008 | Buffalo Technology (WYR-G54) Router

1 Answer

Motorola router


first check your computers internet connection settings.and also check for any updates that could pretain to your modem/or computer.the problem is with your main computer,and not with the router.second check your firewall,make sure the correct port is open to let the traffic in.

Dec 28, 2007 | Arris Wireless G Broadband Router (wr850g)

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