The little round thing where the power cord plugs into the laptop has gotten so loose I have to constantly jiggle it to make the connection stay charging. Is there any way to repair? Or what do I look for if I just want to replace that one cord that goes from the laptop to the AC adaptor?
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1/ Find a tape
2/ Wrap the tape around the plug 2 -3 rounds.
3/ Trim off the redundant tape, to make it neat (as in the picture)
4/ Plug in to see if it works
You may add more rounds if it is still loose.
Hello kathywadman: If this is for a laptop it is probably not the cord but the power jack that it plugs into. But I have had a cord go bad at the point that it connects to the plug. Look on the internet and you might find a tutorial on how to fix your DC jack on your laptop. And EBay is your friend when you need to buy the jack.
If this helps don't forget to give the OLE thumbs up a click.
The plug in terminal that is soldered to a board inside the laptop has a loose solder connection. This procedure require opening the laptop and some soldering iron, and some solder. If you are not confident in doing this don't try it cuz you can mess up your laptop forever.
loose connections to the motherboard, not having the power cord plugged in all the way, fried power supply, there could be alot of things, try the loose cords, or look inside the computer and check for loose cords.
If so, the DC jack on the laptop is bad. The connection between the jack and the motherboard gets loose, or the center pin gets loose. The only fix for this is a jack replacement. It takes soldering skills. You can get it repaired for $100-200 bucks, depending on the shop.
If you have soldering and electronic skills you can do it yourself, but it is tricky if you have never done it.
The only other option is possibly the power cord is bad at the end, where there might be a bend. Sometimes both the power cord and Jack are bad.
I am claudus_07 and i was a Dell - XPS Technical Support Specialist before so i will be glad to assist you with your concern.
As you said into your post, you tried plugging the AC Adapter to the power source without plugging the other end into the XPS laptop and the Green Light on the adapter is lit. But when you plug the jack on the laptop, the Green light is out. As for my experience on your laptop, there could be a problem with the power supply or the motherboard of your XPS laptop. Because everytime you plug the adapter to the laptop, the green light is going out so it means that the laptop or the adapter is grounded.
Here's what you need you to:
Step 1: Call Dell XPS Technical Support 1-800-624-9896
Step 2: Tell them the issue and the things that youve done.
Step 3: At the end of the troubleshooting, i know that the Technician will either replace the Power Supply, Motherboard, or the Adapter. (if you have a friend that has a Adapter same as yours, you may try to use it just to isolate the issue the Technician will choose from the Power Supply or the motherboard)
Step 4: If the Technician replaces the power supply and the issue still persists, call technical support again and ask them to replace the motherboard, no need to repeat the troubleshooting steps anymore just tell them that youre already done with it. (Dont ask for a system exchange, because i know that they will not give what you want.)
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You may have a broken solder connection - some sort of broken or intermittent connection. Common problems are broken solder connections at the power jack (inside the laptop). If this is the case, the laptop will need to be disassembled for repairs to be made. Note: There are online sites with DC power jacks available, crossed by Model number.
Wiring can also break (external to the laptop) especially if the wire/cord is flexed frequently (like when wrapped up to put into the laptop bag). Sometimes there is no external evidence of a break.
Also, if indeed your laptop has a pig-tale as you describe, the jack where you connect might be worn out- just not making contact with the plug.
Find someone with a little tech savvy, if necessary, and locate the exact nature of the bad connection, and make repairs from there.
This same thing is happening with my acer laptop. I sent it to the company about 3 months ago, and it happened again. I really need my laptop and cant take a month without it. I advise sending it in to be fixed to your laptop company. Good luck (: