Question about Gateway GM5472 PC Desktop

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Hey, i have a gateway gm 5472. when i try to boot the computer up, firstly, i have no video or sound, the led power light does not come on, but the fams run. I have a MCP61PM-AM motherboard in it with Amd processor, 2gb of ram, and i just bought a video card to see if that was the problem, but still nothing. what could it be?

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Hi,

I would have suspected that your RAM needs to be removed, cleaned & then replaced which more often than not sorts out the problem you have described.
But since you mention the power LED not working, I suspect that you have a faulty power supply.
Try connecting a power supply from another working PC to see if this solves the problem.
If so, power supplies are relatively inexpensive & shouldn't set you back more than $20-$30 for a descent unit.

Best wishes,
Graemevm

Posted on Apr 03, 2011

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1 Answer

Gateway 5472 won't power up


You must register some sounds and usual noise from the case. If you consider that power supply works, try to unplug all unnesessary parts, and remain with CPU+Graphics+Memory. You are now closer to eliminate the current problem.
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Gateway computer power light flashes before booting up.


Hmm. I wouldn't have thought it had anything to do with pressing the button. It sounds more like a failing power supply or lack of current for startup. Did you make sure you plugged the power into the video card power connector (if it has one)? I know it worked ok at first but a heavier load can cause older or under-rated power supplies to fail soon after. Just a thought.

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Hey, i have a gateway gm 5472. when i try to boot the computer up, firstly, i have no video or sound, the led power light does not come on, but the fams run. what could it be


unfortunately, this sounds like you may have some dead hardware, try unplugging everything from the motherboard, and only leave the cpu, one stick of ram, and plug the monitor into the on board port (remove the video card).
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If you have no luck, try the ram in a different slot, or try a different stick of ram.
If you still have no luck, try the cpu in another motherboard to find out if it is faulty.

If you can get your motherboard to boot with one stick of ram and the cpu in place, turn it off and start adding components one by one, booting up each time to find out which piece of hardware is causing the failure.


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Gm 5472 won't turn on


This either an issue with the power supply or motherboard. The best way to test is to replace the power supply and try to power it on to see if it works.

Something else you can try is, unplug all cables from the PC, open the case and the plug only the power in, turn it on and check to see if the fans turn on. If the fans turn on then it's most likely an issue with the motherboard but the best way to test is to replace the power supply and test.

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Instructions
  1. When you press the Power button to start the boot process, the LED lights glow while the computer verifies that there is sufficient electrical power to activate the hardware.

    Effect & Solution: When you press the power button, the LED lights on the computer do not glow or the LEDs blink briefly and then stop. There is no sound of the fan or hard drive spinning, and the screen remains blank. The computer will not start if there is insufficient battery or AC adapter power.
  2. The BIOS queries various hardware components used for the startup boot process.

    Effect & Solution: When you press the power button, the LEDs glow but there is no fan or hard drive sound. The LEDs may glow briefly and then go out.

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    The LED lights blink, stop, and then blink a second or third time, but there is no sound from the computer and the screen remains blank. The sequence of the blinking lights indicates a specific error code.

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    A series of beeping tones is heard. The sequence of beeping tones indicate a specific error code.

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    Effect & Solution: When you press the power button, the LEDs glow, the fan or hard drive sounds, are heard, the HP or Compaq Logo displays on a black screen, but then the boot process stops and a blue screen - with an error message - displays.

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