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My DVD drive has suddenly stopped working. When you put in a DVD the drive makes a noise like it's about to boot up, but then it doesn't boot up. Windows explorer is showing that there is a DVD drive, but neither Windows explorer nor System Information recognise that a DVD has been loaded.

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1. If you have AnyDVD installed this will happen if you don't have it running in the backgorund. 2. If you're not using AnyDVD, mostly likely your drive has gone bad but you should try to uninstall the device and its drivers first, power down your computer pull the drive, boot up you computer so it sees that it's gone, then power down your computer, reinstall the drive, reboot the computer, let windows auto-detect and install the drive and its built-in drivers then go online and find the most updated drivers and firmware for your model of drive. The manufacturer's website will have them. If after you install the new drivers and it still doesn't work it's definitely ready to be replaced.
Good luck!

Posted on Apr 23, 2011

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