Question about Saeco Incanto Sirius Espresso Machine

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Hi we purchased one of your coffee machines a saeco incanto sirius from Harvey Norman in Port Macquarie on the 3-2-08 it has been back for repair twice in the past 12months and is up for a third time, the problems are as listed - turn on nothing happens then turn off and on again to start. makes one coffee then turns off. dregs draw registers full when not full. when the filter is in the machine registers as needed to be filled. and last of all IT LEAKS. I find it very frustrating when it takes 3 weeks round trip if I am lucky because Sydney is the nearest repair centre I am not happy and I think it needs to be REPLACED it is a lemmon thankyou Philip and Jennifer Lucey

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: The Sensor Magnet for water tank does not float to the top

OK, first of all, I do not recommend my solution if you are forgetful or do not check your water level manually daily.

However, I found a super easy solution.

The way the unit works is to use a float in the water chamber with a magnet on the bottom. When their is enough water in the tank, the float rises and the magnet on the bottom floats to the top of the magnet chamber. When it floats up, it aligns with a sensor in the machine that allows the machine to operate. When the the water level lowers, so does the magnet and drops below the internal sensor disabling the machine with a "Fill Water Tank" error message.

To eliminate this error and allow the machine to operate, I simply popped off the lid to the magnet chamber with a butter knife and turned the water chamber up side down to let the magnet float fall out. Remember to empty the water first.

Here comes the highly technical part. Turn the magnet float upside down and slide it back into the float chamber. Since the actual magnet is on the bottom of the float it now is at the top allowing the internal sensor to turn off. No more error message!

The reason I do recommend this is because this completely defeats the purpose of the sensor and will most likely damage your machine if you run it without water. Keep you tank filled however and you will eliminate the frustration of a "float gone bad" keeping you from your morning caffeine.

Posted on Jun 13, 2009

EsWorld
  • 1618 Answers

SOURCE: SAECO Incanto Sirius Brew Group

When you remove brew unit look on the back you will notice a small latch near the top, make sure it is in the up position.

Posted on Oct 07, 2009

  • 1089 Answers

SOURCE: how do i reset my saeco sclass incanto coffee machine

Hi
If you are talking about the descale light you must let the machine quit on its own. The lights will change. Then do the rinse by replacing the water in the tank and closing and then reopening the steam knob and again letting the machine quit on its own. Again the lights will change. Then repeat the last cycle until all the red lights go away and you only have a green blinking light. Stopping it when it is out of water will only let it continue on with the descale cycle. The pump must quit on its own.

Posted on Oct 26, 2009

  • 1089 Answers

SOURCE: My Saeco Incanto Deluxe occasionally

Hi
Grounds and water under the machine or drip tray indicate that the drain behind the brew unit is plugged.
Remove the brew unit. You will see the injector in the back of the machine. Below the injector is a pocket that the excess pressure is relieved into when the machine is done making a coffee. This pocket will plug up with ground and oils. The drain is just above the center of the drip tray. Insert something into the drain and see if you can unplug it. Once it has drained run some hot soapy water through the pocket.

Posted on Apr 17, 2011

  • 1 Answer

SOURCE: Saeco Incanto S-Class Sirius coffee machine not sensing beans.

I have the exact same problem with mine.
The machine will work fine with pre ground coffee, but is a no go with beans.
The machine grinds the beans, puts them in to be brewed, moves the brewing unit into the brew position, then I get a short hiss - then it resets chucking the slightly damp dregs out. Interestingly if i run the steam for a good while first, then order a coffee it does seem to try a bit harder - I get a very small trickle of coffee sometimes. It seems like it's not quite closing around the o ring, or as if it's too much pressure and it is blocked, but I know it isn't blocked because it works fine with pre ground!
Either when doing bean to cup I do not get the 'pre brewing - brewing' cycle picture up on the lcd, it's almost like it's missing this part of the operation or it's corrupt?
I have already taken the grinder apart and serviced it - descaled it etc. I use very dry beans, but no water comes out even if I use no beans - again only works on pre ground.
Any help would be appreciated!

Posted on Jul 22, 2013

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Hi,

Contact this Service Center, they can help you in Norway.

Nesodden tv-service
Evenstuveien 15
1450 Nesoddtangen

tlf.: 90 79 77 75
fax.:66 91 56 25

kaffeservice@hotmail.com

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