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How to fix hotpoint ff187e the top of the fridge is not working and not getting cold

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Hi

It's possible that the compressor is dead or not working properly. Also try to dust off the coils in the back.Check the back wall or floor of the freezer section for frost. Check the freezer (evaporator) fan to see if it is running. Check the condenser coils ( under the unit ) for blockage from dust. Check the condenser fan (under the unit) to see if it is running.
If you have frost in the freezer there is a problem with the defrost system and the freezer will start to warm eventually as well as the fresh food section. If that is the problem you can check the defrost terminator, defrost heater/s, and the defrost timer or adaptive defrost control If used on your unit or the main control board if so equipped. These things usually require dismantling the freezer and other areas of the refrigerator to be checked.
You could defrost the freezer by disconnecting the power to the refrigerator and letting it sit for at least 24 hours with both the doors open to allow the frost to melt completely but it will build up again in 1-2 weeks and start the warming up again.

Also check the bellow link to get a useful article to troubleshoot your problem:-

http://www.repairclinic.com/Refrigerator-Troubleshooting?red=Refrigerator-Repair-Help#itsstoppedcompletely

Please get back to us if you have further query else please accept the suggestion.

Posted on Apr 03, 2011

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