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I have a Lexmark all in one printer, X5270, I cannot send or recieve fax's, so would you tell me what I need to do to fix this, as it is suppsed to do fax's. I have Qwest dsl hooked up and have an answering machine on my phone, could any of this be the problem?

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I have an "all in one" model X2580. I haven't attempted faxing, but I just looked up faxing in my user's manual and it appears we need a modem with fax capability to do this. Before reading the manual, I assumed it was done over the Internet.
Text from manual:
"Make Sure:
The printer is connected to a computer that is equipped with a fax modem.
The computer is connected to a working phone line.
Both the printer and the computer are turned on."

Having Quest DSL should not be a problem. but it won't help you.
If you don't have a fax capable modem in or attached to your computer, is one included in your answering machine that could be attached to your computer? If so, this could help. If not, you probably need to install either an internal or external 56K modem with fax. They are not expensive and if you're lucky, someone might give you one id they're changing their ISP from Dialup to DSL or Cable Modem.

I will ask a Lexmark person I have been in contact with recently, but I don't think this can be done over the Internet.

Posted on Aug 05, 2008

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