Question about HEWLETT-PACKARD Pavilion dv7-4270us Notebook PC

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It wont start up?? - HEWLETT-PACKARD Pavilion dv7-4270us Notebook PC

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I had the same problem. 3 years and the hard drive quit. I swapped it out for a new one. Did it all myself and I am no techie. Oh don't fall for the HP support/sales trying to get $179 for "the only hard drive that will work in your PC." I opened the bottom, read off the specs from the hard drive (Seagate.......), ordered one with the exact specs from an Amazon re-seller for $60. Don't throw away the thin metal outside casing on the hard drive or the screws. The replacement doesn't come with the casing or screws for the casing. First I installed it without the casing. I didn't even think this thin metal strip around the outside was significant, but it is and it will not run without it and the screws. Hopefully you created a bootable set of rescue CD's or DVD's when you first got the laptop and it told you to do so.... because after you swap the drives properly with the 1 tender connection (be careful) --after all that-- you will need to use the rescue disks to recreate your old PC back to when it first came out of the box. You will lose all the data files which are gone for good if you haven't backed them up to the cloud. It sounds like a lot, but it's doable unless I am just plain lucky.

Posted on May 16, 2013

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This seems to be an issue with this range of laptops. As the only information you've provided is it won't start we can only make assumptions. If it's still in warranty period send it back and get a refund. If not, the most common fault for this model appears to be a defective hard drive so it'll probably want replacing.

Posted on Apr 03, 2011


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