Question about HP PSC 1210 All-In-One InkJet Printer

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All my scanner's drivers are updated; I checked. But when I press "scan" on the scanner, it doesn't work. I went to "Add new profile" , selected my scanner, but it said " Error - Failed to Initialize selected scanner". I need help quickly! Please! How can I get my scanner to work again?! I checked through Device Manager and everything is working fine. What do I do?

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  • Shwetank Sriwastava Apr 03, 2011

    Are you able to copy?

    Are you able to scan from computer?

    Which operating system do you have?

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Please refer to this link and use the diagnostic utility to resolve your issue. It will check your computer if there are problems on your software.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00896190&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&key=null&product=90764#N90

Posted on Apr 03, 2011

Testimonial: "Thanks, didn't check that out because I already got my problem fixed. But thanks for the help anyway, gave you a thumbs up ;) "

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What scanner drivers do I need for scannerCS5600F .Just had new hard drive in iMac running OSX Lion 10.7.5


No additional drivers are necessary. Your CanonScan 5600F is listed in "Printer and Scanner software available for download," http://support.apple.com/kb/HT3669 .

To add your scanner, simply plug it in. If it does not appear in Apple Menu > System Preferences > Print & Scan, you may need to run Software Update (also from the Apple Menu, second item down), and then click the plus ( + ) button in the lower-left of Print & Scan, select your scanner, and then add the printer.

The default scanning application in OS X is Image Capture. After completing the above steps, open Applications > Image Capture and you should see your scanner listed on the left.

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I cannot install the Visioneer 9520 driver onto my new computer with Windows 7. I keep getting a message: "The installer was interrupted before One Touch 4.0 could be installed. You need to restart...


Dear msarmien2,

Welcome, and thank you for using FixYa!

Please go to the link I have provided below to download the Windows 7 compatible drivers for your Scanner TWAIN setup and One Touch buttons.

Windows 7 Drivers

http://support.visioneer.com/products/9520/downloads.asp

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Sep 05, 2011 | Visioneer OneTouch 9520 Flatbed Scanner

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I have this problem on my Canon MP210 Scanner that doesn't work! I even re-installed the driver, but nothing worked but the copier works. That mean that the hardware works correctly.


First try a different data cable and a different port. If you use a USB hub or print server, try a direct connection. Check that a known working device can connect to the computer. Check the device manager and power saving settings. What message do you see in the Devices and Printers window (Printers and Faxes for Win XP) for the MP210? What error messages do you for printing and scanning?

For Windows 7, Start > Control Panel > Hardware and Sound > Device Manager. Look for a triangle with a yellow exclamation point or a red x at the bottom of the list at Universal Serial Bus Controllers. You can try updating the drivers for the USB controller or uninstalling them and then rebooting the machine. (The computer should find and install new drivers automatically. However, you should also check in Windows Update for them (check for new updates - optional and important).) With some computers this could be the result of static at the USB ports. Disconnect all of the external devices and the power cord (computer and the outlet). For a laptop, also remove the battery. Then press and hold the power button for 30 seconds. Then put the battery back in (if applicable) and reconnect all of your cables.

For the power savings settings, again for Windows 7, right click on the desktop (anywhere there are no icons or running programs). Select Personalize. Then click on Screen Saver then choose Change Plan Settings. Next click on Change Plan Settings (for the active plan). Then click on Advanced Plan Settings. Scroll down to USB selective suspend.

Did you install the Canon driver, full software or the OS driver? Can you print any documents? (Sometimes the scanner will not respond but the printer still works.) If you have documents in the print spooler, you may need to stop and restart the spooler. (One way to do this is to launch the Command Prompt window (run as administrator for Vista or Windows 7). Start > All Programs > Accessories > right click on Command Prompt and choose Run As Administrator. Type "net stop spooler" without the quotes followed by enter. On the next line, type "net start spooler" again without the quotes and press enter. Now restart the computer.

If the printer works, but the scan buttons do not. If you connected the USB cable before installing the Canon driver, you have a generic driver that may not run the scanner. Uninstall the driver, unplug the data cable and then reboot the computer. Then install the full featured software (if available) from Canon http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210?selectedName=Specifications#DriversAndSoftware . Next try to scan from the computer. You need to set up the full software with destinations for the scanner buttons and the monitoring program must be running. (If you use the basic driver, the scan buttons will not work. In Windows XP, Vista or 7, you can acquire scans with Paint. File > Import from Camera or Scanner > New Scan. Vista comes with Photo Gallery that can also do this (it can be downloaded for XP and Win7). Vista and Windows 7 also include Windows Fax and Scan to acquire scans.

If the unit still fails to work at the current computer, try connecting it to another (with known working USB ports). If it still fails, then the USB port has failed in the all-in-one. This could be another static issue. With the printer on, unplug the cables (data and power from the printer, outlet and the computer). Press and hold the power button for 30 seconds to a minute. If this doesn't help, if the printer is under warranty ask Canon to repair it.

I hope this helps.

Cindy Wellls

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Can not install canon dr=5020 scanner/ installed scsi card then went to canon's site and downlaoded drivers for windows xp-computer asks to add hardward but does not find an "inf" file in the 6...


First ensure that the SCSI card is installed properly. Download DR 5020 drivers from http://software.canon-europe.com/products/0000672.asp and install them. Use CapturePerfect ver 2 or 3 to scan documents. With SCSI based scanners/devices, one should power-on SCSI device first before starting the Computer.
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6 Answers

""I can't get my scanner


If reinstalling the drivers doesn't work. Try manually adding the device.
1. Start>Control Panel
2. Under Hardware and Sound click, Add a device
3. From there you should see your Printer/scanner. Go thru the prompts and it should be able to find and install the drivers from manufacturer site

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1 Answer

I can't find software for Brother MFC-6800 printer for Vista....I can print only..I can't find scan, copy software for vista


The OS has a built-in driver that should automatically install when the USB cable is connected. Check Windows Update for new and optional updates if you don't see the printer appear. If you use a bi-directional parallel cable (with the computer properly set up), use the Printer Wizard and then the Add Device Wizard (IIRC). The scanner won't work over the network.

Try using one of the programs built into Windows: Windows Fax and Scan (New Scan), Paint (File > Import from Camera or Scanner > New Scan) or Photo Gallery to launch a scan. Alternatively, get a third-party software option (Paperport, for example).

Go here: http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/download_top.html?reg=us&c=us_ot&lang=en&prod=mfc6800_us to get a utility to improve the scan resolution.

I hope this helps.

Cindy Wells
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The printer and scanner use different drivers! Check if you installed the scanning driver and software too. Usually the installation media contain a bundled scanning software! Beware of any other driver tha may have been installed in the meantime! You may try a drivers update!

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