Question about HP Computers & Internet
Did it start to do this all of a sudden?
It may be some software bug, but it most likely is from the hardware side, like your hard drive could be about to die, so if I were you i'd first make a complete backup before attempting anything else...
To clean up and speed up your computer, i'd recommend using CCleaner, if your problem is with some software, it should fix it.
Posted on Apr 03, 2011
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Posted on Jan 02, 2017
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Apr 27, 2017 | HP Computers & Internet
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To resolve this issue, create a BIOS administrator password and delete previous ProtectTools user logs by following this procedure:
Navigate to c:\Program Files\Hewlett Packard\SSM .
Access biosconfigutility.exe to reset the BIOS administrator password.
a. From a command prompt, navigate to the SSM folder.
b. Type biosconfigutility.exe to start the utility. A list of commands displays.
c. Type /newsetuppassword:"password" to create a new BIOS administrator password.
d. Close the command window.
Restart the notebook PC and press F10 at startup.
Log in using the new BIOS administrator password.
Choose User Management and delete any previous ProtectTools users.
Save the new settings and exit startup.
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Mar 10, 2008 | HP DeskJet 3940 InkJet Photo Printer
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