Hi Shrutiamit21!
The following might help with your issue
Browser cannot load the page correctly,
Solution: Delete temp internet files and cookies
If using IE:
1. From Menu bar go to Tools then select Internet Options,
2. In the general tab look for browsing history and click Delete button,
3. Select temp internet files and cookies then delete.
4. Restart IE and try to login again
If using Firefox:
1. From menu bar go to Tools
2. Select Clear Recent History, delete the history from the date that it was working
3. Restart Firefox and try to login again
Hope this will help.
Thank you for using Fixya,
avf110686
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