Question about HP Fax Machines

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Have installed a new HP Officejet, have connected properly because I can send a fax but I can not receive any?

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It should receive straight out of the box. Is your phone line DSL?

Posted on Sep 01, 2008

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Hp officejet 6500 instructions for receiving a fax? Thanks


You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
unsuccessful.
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Jan 30, 2011 | HP 1250 Plain Paper Thermal Inkjet Fax

1 Answer

Our hp officejet j3608 has problem receiving and sending faxes..what should i do..the manual doesn't give any instructions how to use the fax..please help me..


revise la linea telefonica por si tiene da?adas las terminales aga pruevas aciendo copias si las hase bien aga llamadas y si no revise la comfiguracion desde el menu en el teclado usando las teclas de menu,set, botones de direcion

Oct 05, 2010 | HP Fax Machines

1 Answer

We purchased a new cartridge because it said install new ink cartridge,we installed new cartridge it still says install new ink cartridge and will not receive or send faxes


it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.

Regards,

Mar 02, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Cannot receive or send faxes, the telephone line is working ok.I have a hp officejet 6100 series all-in-one


Strange...

Try unplugging the machine for 10 seconds, normally HP's will tell you if the have a bad modem ("checking phone line").

Plug a regular phone into the wall jack and listen for a dial tone also make sure the phone cord is plugged into the LINE port of the fax not the phone icon port.

Oct 02, 2008 | HP Fax Machines

1 Answer

I have an HP Officejet v series printer, fax, amd copier. It will send a fax, but it is not received. Someone can send me a faz, it sends, but I don't receive it.


Verify that the sender has the correct fax number.

Call your fax machine from a regular phone and listen for fax tones.

Fax machines are ANALOG devices. Make sure your fax machine is not connected to DSL or any other digital phone line.

Sep 30, 2008 | Fax Machines

1 Answer

Fax machine


1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

Sep 15, 2008 | Fax Machines

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

I have a new HP Officejet 5610xi All-in-one .I installed it , but it would not allow me to send fax. Could you plese help me.Thank you.


Make sure your phone line is ANALOG and that the phone line is plugged into the LINE port of the fax machine.

Test the wall jack with a regular phone.

Aug 04, 2008 | Fax Machines

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