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Cannot receive email since new iphones came out

I use our office network for email on my iphone and it was working fine until the new iphone came out. I have not upgraded to 2.0. I use a pop account but no luck. We have talked to AT&T and they say their system is fine. Our IT guy has checked the network and it is working. I did hear that AT&T has had some problems in the Northwest with their email on iphones since the new phones were released, but when I ask them about it they say everything is fine. I'm stumped.

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  • Allison H Aug 09, 2008

    I'm also having the same problem. I have three accounts set up on my phone, and none of them are able to locate mail...it just searches. I have tried deleting the accounts and loading them again on my phone, resetting my phone, playing around with the settings, etc but nothing seems to be working.

    Hopefully they'll give a resolution to this problem soon!

  • brening Aug 12, 2008

    I'm having the exact same problem, also ever since the new download, although last night i loaded the regular update and this morning i had all of my emails for the last week or. once those all downloaded i same thing happened again.

    This is driving me crazt, does anyone know how to fix this??

    I also tried deleting my accounts and strated all over, but that didn't work either.

    Help

  • howbigaboyru Aug 27, 2008

    Same problem receiving email on iPhone. It just searches and nothing happens. I can reset iPhone and restore from previous backup and I get mail one time, then nothing, just sits there and searches.



    APPLE ....... FIX THIS !!!!!!!!!!!!!!!!!

  • Anonymous Sep 17, 2008

    same problem it worked for a few weeks and now it just searches and searches....than after a week for one day it worked again (without doing anything)...and now same problem

  • Anonymous Sep 25, 2008

    Poxy Bloody Things :)

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I have the exact same problem, no email on iPhone. It just searches for server. I reset then did a restore from previous backup, it received email one time, then went back to the same problem.

APPLE ............. FIX IT !!!!!!!!!!!

Posted on Aug 27, 2008

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1 Answer

Having problem opening emails on iphone i


Many iPhone users are facing a lot of problems with email. They are facing problems in sending or receiving email messages. The email account configured in the user's iPhone has been popping strange problems. Sometimes it simply refuses to accept any incoming mails and at other times it suffers from problems in the retrieval of mails.

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  • Configure your email account directly on iPhone and not from your computer
    • Go to Settings > Mail, Contacts, Calendars and from there only add your email accounts under Accounts by tapping the Add Account option.
  • Turn of Wi-Fi and try fetching your mails by using the Cellular Data network
  • Try restarting your iPhone by pressing the sleep/wake up button for few seconds on turning it back on
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After trying these options your iPhone should be back with your email account working perfectly fine. Otherwise you may need to visit the nearest Apple Store.


Nov 07, 2014 | Apple iPhone Smartphone

1 Answer

Iphone 3gs wont work. white flashlight screen?? please help


If iPhone doesn't appear in iTunes or you can't sync iPhone
  1. The iPhone battery might need to be recharged. For information about charging iPhone, see "Charging the Battery" in the iPhone User's Guide.
  2. If that doesn't work, disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).
  3. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

    Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
  4. If that doesn't work, restart your computer and reconnect iPhone to your computer.
  5. If that doesn't work, download and install (or reinstall) the latest version of iTunes.
If you can't make or receive calls, send or receive text messages, or access email or the web
  1. Check the cell signal indicator in the status bar at the top of the screen. If there are no bars, or if it says "No service," try moving to a different location. If you're indoors, try going outdoors or moving closer to a window.
  2. Check to make sure you’re in an area with network coverage. Go to your carrier's website to see network coverage areas.
  3. Make sure airplane mode isn't on. From the Home screen choose Settings, then turn Airplane Mode off.
  4. If that doesn't work, turn airplane mode on, wait 15 seconds, then turn airplane mode off again.
  5. Make sure to include an area code for every phone number in your contacts list that you use to send or receive text messages.
  6. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

    Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
  7. If that doesn't work, there may be an issue with your wireless service. Call your carrier or go to your carrier's website.
  8. If that doesn't work, restore the iPhone software. See Backing up, updating, and restoring your iPhone and iPod touch software or see "Updating and Restoring iPhone Software" in the iPhone User's Guide.
MMS: Original iPhone does not support MMS. MMS is available on iPhone 3G and iPhone 3GS if it is supported by the wireless carrier. For more information, please see iPhone: System requirements for MMS.

If iPhone won't turn on, or the display freezes or doesn't respond See iPhone and iPod touch: Frozen and unresponsive for information on addressing these symptoms.
  1. iPhone OS 2.x and earlier: Press and hold the Home button until the application quits.
    iPhone OS 3.x and later: Press and hold the Sleep/Wake button until the red slider appears, then press and hold the Home button until the application quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
If iPhone continues to freeze or not respond after you reset it
  1. Reset iPhone settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but no data or media is deleted.
  2. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears restore the iPhone software. See Backing up, updating and restoring your iPhone and iPod touch software.

Jun 28, 2010 | Apple iPhone Smartphone

1 Answer

My Iphone 3G is working fine, and I appear to be receiving email. The touch screen is unresponsive, suddenly, for the past 24 hours or so, and only in the email screen. I cannot open or edit or move around...


Try a reset. Hold down the power key at the same time as the round home key until phone powers down. Release buttons only when you see the apple logo, then wait a min or two for phone to re-boot. You will not lose any data on the phone.

Hope this helps

Jim

Feb 05, 2010 | Apple iPhone 3G

1 Answer

My iphone will not pull up any of my emails or send an email


If iPhone is unable to send or receive mails, try these basic troubleshooting steps.

1. In Settings, turn on other SMTP servers

1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
or
Turn on all other SMTP Servers.
2. Add your email account on iPhone instead of syncing your mail settings from your computer
1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you. If iPhone can't find your service provider's settings.

3. Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.

4. In Settings, turn off Wi-Fi to only use the cellular data network

1. Tap Settings > Wi-Fi and turn off Wi-Fi.
2. From the Home screen tap Mail.

Nov 21, 2009 | Apple iPhone 3G

1 Answer

Can received & read but cannot send yahoo mail from iphone


First step is try reseting the network settings. You can do this by going to settings/general/reset and reset network settings.
This will drop you off the network and reset your phone. Bringing your phone back up with current network settings.
Try sending mail. If this doesn't work, try changing your outgoing mail server.
Go into settings/mail, contacts, and calendars/(your yahoo account)/Outgoing mail server.
This will bring you to a list of mail servers, your primary server being the yahoo server with the AT&T smtp server under other.
Click on your primary yahoo server and switch this server to off. click the blue smtp arrow on the very top left. This will bring you back to the server list. go to the AT&T smtp server and turn this server on.
Go ahead and exit out either by the arrow or the home button.
Access your yahoo account see if you can send mail.

Sep 30, 2009 | Apple iPhone Smartphone

1 Answer

My iphone does not alert me to new emails unless I open my email. In other words, the email ap doesn't show the correct # of emails actually in the box and I don't know there are new ones unless I open it....


First delete all email accounts from your IPhone except the one that you want to be updated without opening the email app.  IPhone can only automatically update one email account without accessing the email app.  Under settings on your IPhone, choose "mail, contacts calendars."  Then choose "Fetch new data." Then make sure to set "Push" to the  "ON." position.  Then select the time window for checking for new emails, "15 min 30 min manually."  Theoretically, your email app will check your email account or new emails every 15 minutes if you choose the 15 min option. The IPhone does not yet update emails every time you receive an email.

Jun 18, 2009 | Apple iPhone Smartphone

2 Answers

Using Outlook on my pc - disappearing email on my iPhone


Hi, Possibly this could be the reason. Your iPhone might have been setup with IMAP connection, and Outlook with POP3. In this case, once email is downloaded by Outlook, it will be deleted from the att.net server. So, go to Advanced in your Outlook account configuration and Select the option leave a copy on the server.

Then you will have to delete all the emails individually from your phone too.

Thanks
Sandeep

Mar 12, 2009 | Apple iPhone Smartphone

2 Answers

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16 Answers

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Go to Settings disable wi-fi instead of the pie on the top you will see the blue E Go to Settings - general - reset - click on reset networks Once your network is reset, click on Settings - Mail - add account - plus in your name, address, and e-mail account name xxx@nyc.rr.com Scroll to incoming mail server: type in pop-server.nyc.rr.com user name (that's the first part of your e-mail addresss before the @nyc.rr.com) your password (the one you used setting up your account with roadrunner) scroll down to outgoing mail server host name: cwmx.com:587 click on Advanced - make sure that use ssl is off on both incoming and outgoing. Your server port should show as 587 when all done, click on the top left arrow which should show your e-mail address exit the mail system, the click on the icon from the main menu and it should work Good luck!

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5 Answers

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for pop - you need to type in pop.mail.yahoo.com and smtp - smtp.mail.yahoo.com.  put in ur user name and password, it should work.  It worked for me. Make sure you have a data plan or can access the safari.

Oct 30, 2007 | Apple iPhone Smartphone

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