I have problem with my Binatone Carrera x350SB
Here's a url the site for your device:-
http://binatone.com.au/gps/products-x350sb.php
Click on the support tab at the top, you should see options for downloads for updates, upgrades and instructions.
In your place I'd first make sure the device is fully charged, turn on then (pictured in the instructions) press and hold in the reset button for a slow count of 15, release and let it go through the reset procedure.
After this, its a case of updating the firmware and/or contacting the support staff.
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