Question about Electrolux Washing Machines

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Door on front loader washing machine EWF1495 - Electrolux Washing Machines

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  • patlind77 Apr 03, 2011

    after running various wash cyclies the door want unlock and I can't get the clothes out. The light on the door goes out and unlock is displayed. Is there a manual way of opening the door

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  • Electrolux Master
  • 19,396 Answers

Hi.

If there is water inside the machine the door will not unlock.

Access the drain pump filter and remove water from there. Electrolux front loaders have an access door at the bottom of the front side, on the right hand bottom corner. Disconnect power from appliance, open the access door, then unscrew the pump housing cap. Be ready with containers, you will need to collect the water.
After removing water and blockage, reapply power and start the machine.

If that does not work, then there is a defective part. In that case the lock can be accessed, either from pump filter housing, or more comfortably from the top, removing the top panel. In that case call Electrolux, you may need a technician.

Start removing water from pump, that will usually fix the problem. If that does not work, check also the drain hose at the back, if hose height or elbow setting is incorrect you will get water from drain getting back inside the tub, and machine does not open.

Regards.

Ginko

Posted on Apr 03, 2011

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  • Master
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MAy I ask what is wrong with the door or can you please explain the problem a little more

Posted on Apr 03, 2011

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