Question about HP Photosmart C6180 All-In-One InkJet Printer

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I am unable to get my printer to work

I am unable to print. I can't get green check mark on printers control panel section

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Hello ...l
- to get the green checkmark of the printer icon is to right click the printer icon and select "use default printer"

Posted on Aug 09, 2008

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Posted on Jan 02, 2017

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I have an HP 5500 color laser jet that is missing the cyan color when printing. I have replaced the print cartridge, contacts of high-voltage PCB, laser/scanner, high-voltage PCB and the DC controller,...


To fix this problem it is best to reset the HP Printer to its Default settings. Follow these Steps and This should fix your problem.

Step1: Turn the Printer on.

Step2: Watch the Control Panel on the printer.

Step3: When the Memory starts counting, press and hold the Green check mark button also known as select. Continue to hold Select button until all three Control Panel LED's are lit up and solid on.

Step4: Release the Green Check Mark Button (select)

Step5: The control panel will display SELECT LANGUAGE.

Step6: Press the Down Arrow until the control panel displays COLD RESET.

Step7: Press Green Check Mark Button (select). The Printer will perform a cold reset and then continue its power-on sequence.

Apr 29, 2011 | Office Equipment & Supplies

Tip

Printer Offline Error


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

on Jun 04, 2008 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

Printer was working, but is not now. All cables are hooked up properly and have been disconnected and reconnected. I have several documents in the memory to be printed, but the printer will not respond. ...


Here are four things you can try; may not have to perfom all:

Check to see if your printer is off-Line

1.Open the Printers, Printer and Faxes, or Device and Printers folder.

To do this:

Windows XP users; Click on Start > Settings > Printers an Faxes or Start > Control Panel > Printers and Faxes.

Windows Vista users; Click on Start > Control Panel > Hardware and Sound > Printers.

Windows 7 users; Click on Start > Device and Printers.

2.Right-click on the printer object (icon), and select Use Printer Online.

3.Microsoft Windows 7 users will double-click on icon, select printer and then de-select Use Printer Offline.


Printer Paused

The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.

Explanation:This is typically an end user error. Hint: Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).

What to do:

•Double-click on the print queue icon to open the print queue.
•Click on Printer in the upper left-hand corner of the menu bar.
•Is there a check mark next to Pause Printing?

-If yes, click on Pause Printing to turn off this Windows feature.

-If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.


Delete print jobs from the print queue

Access the print queue.

Delete all print jobs

• Click on Printer in the toolbar and then click on Cancel All Documents,
or
• Right-click in the print queue and select Cancel All Documents from the pop-up menu.

You can also delete individual print jobs

1.Highlight the individual job in the print queue by clicking on it.

2.Right-click on the highlighted job and select Cancel from the pop-up menu.

IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler; then retrun to delete print jobs.


How to Stop and Restart the Print Spooler

Problem:

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Solution:

The print spooler controls print options within Windows. A problem with the print spooler can affect printer driver performance and Windows print queue responsiveness. Stop and Start the print spooler to see if observed symptoms subside or remain.

Method 1: Using Administrative Tools

Step Action

1 Click on the Windows logo start button.

2 Click on Control Panel on the right-hand side of the start menu contents.

3 Click on Maintenance.
4 Click on Administrative Tools.

5 Click on Services. NOTE: You may have to provide an administrator profile and password.
6 Scroll through the list and look for Print Spooler.

7
The following two options are available to stop and start the print spooler:

•Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
or
•Double-click on Print Spooler, and click on the Stop button followed by the Start button.

8 Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.


Trust this helps to resolve your problem. Please vote.

Dec 29, 2010 | Lexmark X5495 Printer

2 Answers

When it prints there are many lines missing and unprinted can you advice please how to resolve this issue?


This issues looking printer head problem. check the following Steps for cleaning printer head :

Click on the Start button if you have Windows XP. If you have Windows Vista, click the Windows icon that resides in the lower left corner of your computer screen.

Click on "Control Panel," then "Printers and Other Hardware." Finally click on "View Installed Printers or Fax Printers."

Right-click on the name of your printer and choose "Printing Preferences." This should open a new window; next look for a tab or button marked Maintenance, or something similar.

Find the button that says "Print heads" or "Clean the Print heads" and click on it. You may be asked to choose which print heads; choose them all if you are. Make sure there is paper and ink in your printer, and that it is turned on ahead of time.

Take out the page your printer has printed and see if there are any grids or boxes missing. If there aren't, then you can just exit the program--your print heads are not clogged. If there are grids missing, then click on the "Cleaning" or similarly worded button.

Once the cleaning process has completed, print another page to be sure that your print heads are no longer clogged. If they are still clogged, repeat Steps 1-5 until your printer is printing clearly.

Dec 29, 2010 | Epson Stylus CX5000 InkJet Photo Printer

1 Answer

My computer cannot find the printer


The problem may be due to USB port problem, USB cable problem, OS or software i.e. virus etc problem. Power off your computer-Power off the printer and remove the power cord-Check the cable connection between the printer and the computer to make sure it isn't loose- Put the power cord back in the printer and power it up-Do all lights show up as normal? Green? Or are some flashing?-Power on your computer-Under the printers folder, right click the installed printer and go to properties. Print a test page. If the solution does not work you may try as follows,- Go to Control Panel. Select All Control Panel Items-Open Devices and Printers-select Add a Printer-Select Add a Local Printer-In Choose a Printer Port, select Use an existing port-select the USB001-Select the Next Button-In the Manufacturers section, select HP-In the Printers section, look for your printer model and select it.If your printer does not appear in the HP list, select the nearest LaserJet series model number.Click the Windows Update Button. WU will search the driver database for all HP printers.The search may take some time, be patient. When the search is complete, go back to the HP section and your printer should now appear there. Select it and click the Next Button. Your printer will appear in the printer name box, click Next again and the printer will be installed.
Hope the solution will help you. Many thanks for using FixYa.

Jun 29, 2010 | Samsung ML 2010 Laser Printer

1 Answer

My hp all in one is printing in green. I just changed the black ink, thinking it was out, but that wasn't it. I made a copy and it will copy in black. Why is my prining green?


Your colour ink is either almost out or corrupted. First go to control panel, printers and faxes, right click on the printer, go to properties select, go to avanced settings select the help file and find the maintenance section. clean the print head, nozzels end check. If this does not work, you might have to replace the colour ink

Mar 03, 2010 | Office Equipment & Supplies

2 Answers

HO officejet J3640 all in one printer


try to unplug the power cable of your printer and DO NOT press the power button just unplug the cable immediately.while the power cable is unplug press the power button for 5 secs.after that insert back the power cable..go to control panel and check if the printer has a green check mark and it syas ready..if the printer doesnt have the check mark or it says offline,right click on the printer and select USE PRINTER ONLINE...try to print again and am sure it will work.....

Aug 23, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

The spooler is not connected


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

pls rate as fixya if helpful! thanks!

Jun 18, 2008 | Computers & Internet

1 Answer

EPSON STYLUS C86


Let's Try first if it can print without using your computer just to check if printer is working fine by itself.
step1
Make sure its not connected to the computer and there is paper loaded on the printer. Turn off printer, press and hold paper button (middle button) then press and release the power button (right button). If you can see a flashing green light release your hold on the paper button.
If it prints by itself good go to step 2 if not check what lights do you see. Solid red light on ink light (tear drop button) means one or more inks is empty. Epson printer will not print if one or more ink is empty.
step2
Check if computer can detect printer goto start/control panel/systems/ click on hardware tab and click on device manager
On device manager click on Universal Serial Bus controllers press on the "+" sign check if there is USB printing support on it
Check if there is a mark (ie. ?, !, red x mark). If none good there is no conflicts. If there is a mark right click on USB printing support and click on update driver and install recommended

Oct 21, 2007 | Epson Stylus C86 InkJet Printer

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