i apologize for the inconvinience.
the possible reason why its printing the right color, is bec. some of the nozzles might be clogged by dried inks, so when inks come out, the combination of colors are not balance. try printing a nozzle check first, if the nozzle check have gaps or breaks, try head cleaning, nozzle check after it so you can see if it improve or still w/ gaps, just do nozzle check, head cleaning, then nozzle check, head cleaning alternately until no more gaps then try to print.
Printing a nozzle check pattern
Load paper in your printer
In SelecType mode, press the
Paper Feed (
) or
Paper Feed (
) button until TEST PRINT is displayed on the LCD panel, and then press the
SelecType button.
Press
Paper Feed (
) or
Paper Feed (
) button to display NOZZLE CHECK
Press
SelecType button to display PRINT
Press the Enter button. The nozzle check pattern is printed as shown below. After printing, printer exits the SelecType mode and return to the READY status.
Nozzle check pattern examples:
good
head cleaning necessary
headcleaning: press the cleaning button for 3 seconds
×