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Laptop shut off unexpectedly and would not turn back on, there is no power, it did this 4 times however the it did came back on the other 3 times. It was also plug in when it happen

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Have you tried using only the battery and still does not power on? In this case, your power supply needs to be replaced since not being able to power on the computer would mean a power supply problem. If this is still under warranty, then take it to an authorized service center to avoid further cost.

Posted on Apr 03, 2011

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Posted on Jan 02, 2017

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Tip

No Power on your notebook?


Try these simple steps:

1. Unplug the AC adapter from your notebook.
2. Remove the battery of your computer and set it aside.
3. Press and hold down the power button for 10 seconds.
4. Plug the AC adapter back in and turn the computer on.

Most of the time, notebooks (regardless of the brand) tend to choke when turned off unexpectedly and needs to drain power remaining in the system.

If the notebook still doesn't power up, try reseating the memory modules one at a time.

If still no power, you have a busted motherboard.

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You may have a registry error.
Advanced Computer User Solution (manual restore):
1) Start your computer and log on as an administrator.
2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.
3) In the new window, select "Restore my computer to an earlier time" option and then click Next.
4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.
5) Click Next on the confirmation window.
6) Restarts the computer when the restoration is finished.
Novice Computer User Solution (completely automated):
1) Download (Error 41) repair utility.
2) Install program and click Scan button.
3) Click the Fix Errors button when scan is completed.
4) Restart your computer.

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First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty.
Then the hard drive needs to be replaced in the computer/laptop, Windows installed and the computer or laptop's device drivers plus your programs etc. to get a functioning computer/laptop again.

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Most probably that overheating is the cause of this. You might wanna buy a cooling pad and see if there will be any changes.

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your powersupply is dying in the set.. have it checked..

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Shuts off unexpectedly


Hi there.
Because the machine is only one month old i would recommend that you take advantage of the manufacturers warranty and send it in for repair, it won't cost you anything to do this as this sounds like a serious hardware problem or failure which is not of your doing.
Telling you to open the laptop will only void your warranty so this is not recommended.
Your computer will only be away for a week or so and i know it could be a pain not having it there, but for peace of mind this is the correct procedure.


Good luck and thanks for using FixYa!!


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Hi, There might be 3 possibilities why your laptop is shutting down: 1. You have a shortcut key in your keyboard that is pressed (accidentally or reacting to other keystrokes) that is configured to shut down your laptop; 2. You have a virus that is programmed to shutdown your laptop after a pre-determined amount of time; and/or 3. Your battery and/or AC adapter is no longer capable of supplying the power needs of your laptop. A few things you can do: a. Verify/Check if you have enabled any key stroke shortcuts for a quick shutdown; b. Check your Control Panel, Power Options, Advance tab, for any autoshutdown features, disable; c. use a known good/updated anti virus program and scan your drives. It might also be a good idea to run a program similar to Ad-Aware to scan for malicious ads; d. Charge your battery overnight and see if the problem persists. Or run the laptop with the AC adapter always plugged in to the mains and to your HP Pavilion ZD8000. Hope this be of some help/idea. Post back how things turned up or should you need additional information. Good luck and kind regards.

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