Question about Saeco Incanto Classic Espresso Machine

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Saeco Incanto Rondo RS SBS

After descaling my machine on friday and rinsing with a container fresh water running through the machine. I switched it off. Later that day when I wanted to make coffee there was no water running through the system. I spoke to Saeco customer service 3 times and followed their instructions without success. So now they told me to send it for repair to N.J. Maybe you can help. I sincerely hope so. Thank you very much for a reply.
Regards Lia Perne.

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  • wynni Aug 05, 2008

    No no water

  • wynni Aug 05, 2008

    I have just signed in and paid 14.95 for a chat session. I think something went wrong

  • wynni Aug 05, 2008

    I signed in for premium assistance. What happened?

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Hi,

if you open the steam knob, will there comes some water?

Posted on Aug 05, 2008

  • Mirko Blas
    Mirko Blas Aug 07, 2008

    Hi,



    I was not online that day:-(



    If the pump is running and you don´t get any water then i think you have air in your system. Try to find a bellows pump or similar then you have to force in water in the water inlet. Make sure that the pump is running when you do this.

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