Question about Bosch & Tankless LP Hot Water Heater

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I have a Bosch Water Wizard 10P - have no hot water, no water comes out the hot water tap, can't light Pilot Light, not sure where to start would love a step by step diagram how to start pilot light - ignition switch not working, where do I look for pilot light? How do I get hot water?

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1 Answer

Open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, service bulletins, water heater forum, fixya links, disclaimers, and links for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Before calling service technician, read manual for fault finding and possible solutions.
Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.
http://waterheatertimer.org/pdf/Bosch_water-wizard.pdf
http://waterheatertimer.org/pdf/Bosch_13P_16P_In.pdf

Following links talk about keeping pilot lit, and describe location somewhat. Bosch water wizard has standing pilot light.
http://www.fixya.com/support/t2961646-water_wizard_10p_pilot_light_keeps_going
http://www.fixya.com/support/t2960079-bosh_water_wizard_10p_pilot_light_keeps
http://www.fixya.com/support/t6182021-bosch_10p_tankless_hot_water

1) The manual does not show diagrams you asked for.

2) Website that sells Bosch parts does not show parts for water wizard, nor does Bosch site for parts: Instruction manual says: replace pilot injector
http://www.boschhotwater.com/HelpfulResources/PurchaseParts/tabid/837/Default.aspx
http://www.houseneeds.com/shop/heatingproducts/waterheating/parts/bosch2400espartsbuy.asp#

3) Searching "pilot injector for Bosch Water wizard" turns up fixya questions which is generally bad news for do-it-yourselfer because it means information sources are through service technician.

4) As a general rule, tankless are not do-it-yourself repairs or installation because they are affected by so many internal and external factors, including air quality, air flow, venting, other gas appliances, gas pressure, gas supply, water pressure, water flow, plumbing problems, water quality, plus internal parts and including any combination of things listed above..
Replacement parts each come will disclaimer.

Add a comment with your experience so others with same-similar problem can benefit.
Send some photos so the internet can see the problem.
http://www.fixya.com/support/r6568559-post_photograph_fixya_questions_answers

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Posted on Apr 03, 2011

  • Anonymous May 13, 2011

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Hi I have a Bosch water wizard 10p & although i have the heat turned up to the highest it is still not hot enough! I was wondering if there was another way of increasing the water temp?


Open following link for Bosch troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

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http://waterheatertimer.org/pdf/Bosch_10P-installation.pdf
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Two other things might be causing problem
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Jun 15, 2011 | Bosch & Tankless LP Hot Water Heater

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I have a Bosch 10P water heater. Pilot light has blown out and while trying to relight the pilot the stop button has been pushed down and won't pop back out. What am i doing wrong? Cheers


What leads you to suspect that pilot blew out instead of another problem?
Fact that pilot will not relight, indicates other factors at play.

Open following link for Bosch troubleshooting resources including manual, and Bosch contact info:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Best place to start is your manual.
http://waterheatertimer.org/pdf/Bosch_10P-installation.pdf

1) Manual recommends 'cleaning by authorized person, never less than once a year.'
Tankless water heaters, and most newer tank-type gas water heaters, are highly technical and finicky devices that require continual maintenance, with tankless requiring 'yearly' maintenance while tank-type require 'periodic' maintenance.
2) Troubleshoot in manual says 'no gas supply' or 'blocked pilot' replace pilot injector

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

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