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Stanley-bostitch B8E E66760 jammed and can not un jam it

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I pushed down on the on the cartridge itself and then on the release button. it freed the cartridge and i was able to access the staples themselves. (the tray was full of new staples).
i replaced the cartridge empty, activated the stapler a few times...reopened the tray, reloaded it with the same staples i had removed, and it worked fine.
i found this useless information at the bostitch website:
http://server.iad.liveperson.net/hc/s-44183334/cmd/kbresource/kb-7781364541754123555/view_question!PAGETYPE?sq=b8e&sc=1&sf=101113&st=526105&documentid=56717&action=view

Posted on Sep 16, 2009

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Posted on Jan 02, 2017

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