Question about Brother DCP585cw AllInOne InkJet Printer

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My Brother inkjet printer (DCP-585CW) is not printing yellow colour.

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If the yellow ink is not printing here's what you can do:


Clean the Printhead & Print a test page by doing the ff:


1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


2. Press the Ink Management button on the control panel and select cleaning press ok

3. Press the up or down arrow key to select Color press ok and press Black Start.


*After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


Hope this helps.

Rate if it worked Thanks!

Posted on Apr 03, 2011

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New ink colour printer not printing black. Prints all other colours but not black when print tested


Hi there!
If the test page from pc or the machine test page doesnt show black, what you can do is to clean the printhead. To do that press the Ink Management button on the control panel and select cleaning press ok then press the up or down arrow key to select Black press ok and press Black Start. After the cleaning process print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times.
Hope this helps Please rate if it worked Thanks!

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A possible reset might solve hence remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
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Hi,
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I hope this will solve your problem,

Good luck and have a nice day
Rating the solution is highly appreciated.

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