Question about Dyson DC28 Animal Bagless Upright Vacuum
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Posted on Jan 02, 2017
SOURCE: Worn Dyson beater bar bristles
Worn bristles are a fact of life for all vacuums with a brush roll. Where I work, we're changing them all the time! I don't think anyone has yet invented perpetual bristles. Sorry, but you'll have to fit a new one.
Posted on Feb 22, 2010
Hi its Darran at Dyson.
The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.
If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
SOURCE: I have a Dyson Animal
Is this a new vacuum for you, or are you familiar with how it works? The beater bar button is on the front of the handle. It is a large half button with the picture of a beater bar on it. This button has to be pushed down for the bar to work.
If you already knew this and your vacuum is one you have had for awhile, it may have a worn or broken belt. The manual should tell you how to replace the belt, and you should be able to purchase one through the dyson website http://dyson.com under PARTS or at the store where you purchased the vacuum.
Please let me know if this works for you.
Posted on Jan 11, 2011
SOURCE: I have a dyson DC28
I had the same symptom with my wife's DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.
I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn't matter how you set the cam back into place. It's self aligning with the aid of the micro-switches inside.
Hope this helps
Posted on Nov 27, 2011
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