Question about Microsoft Windows XP Home Edition

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If you can receive email, but then when you try to go to internet explorer it flashes on for a second or two and then goes to blank screen? how can it be fixed?

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My suspicion would be that you have picked up some kind of malware/ virus.
If you have access to another computer with an internet connection get a copy of microsoft security essentials, it's free for anyone with a legitimate (registered) version of windows and can be acquired here

Install it on the computer that is experiencing the problem and run a full scan.

Two other free programs that are quite good are malware bytes anti malware and super anti spyware, available here.

and here

Hopefully one of these programs will be able to remove the problem, I would suggest security essentials.

Posted on Apr 03, 2011


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Tried to look at a you tube Video but message appeared on blank you tube screen - "you need to upgrade Adobe Flash Player" -which I did but message repeated after loading Flash 10.xx.xx in...

Close Internet Explorer.
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Click to select Adobe Flash Player.
When done, open Internet Explorer.
and download the latest version of Adobe Flash Player.
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Try YouTube again.

Jul 19, 2011 | Microsoft Computers & Internet

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When I go to my , I can see the list of emails but when I click on an individual email there is a blank screen

Yesterday, I came accross such a situation on a friend's PC and he asked me to help. Here's what I did to resolve the issue: -
You may be using Internet Explorer. I installed Google Chrome, which worked fine.
Secondly, I reset the Internet explorer to its defaults.
Open Internet Explorer, go to tools, Internet Options and Click 'RestoreDefaults'.
(OR Just above Internet Options, you would find "Reset Internet Explorer to Defaults")

Hope it helps! Good Luck!

Apr 14, 2011 | Yahoo Mail

1 Answer

When i try to receive my email through internet exploer it comes up as connection denied and goes onto show a lot of figures my email sdress isbbgillaus@yahoo please see if you can fix up problem

Ascertain that the computer network structures are in place. For example, trace either internet connection to dial up telephone connectivity that is least network innovative compared to high speed Ethernet cable connection, or recent innovations of wireless broadband connectivity. Observe that the computer has internet service connectivity least encounter conditions causing malfunctions. Second, internet explorer is the browser page from which media from interknitted devices is attainable or displayed. Observe that the mail has an entirely different page than internet explorer browser requires capturing display the mail provider page to make mail feature attainable. For example, computer networked would display internet explorer at initial startup. Type search yahoo mail in the space provided displays the links from which mail box features attained.

Feb 28, 2011 | Yahoo Mail

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Flash videos on line/ full screen goes to a white full screen

you could try windows media player as default it works for me

Jul 11, 2010 | Microsoft Internet Explorer 8

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My email won't work. A blank screen just comes

Probably Internet Explorer problem.. Update to IE 8.0 anyhow try to open with Opera / Firefox browsers to ensure its IE Problem

May 31, 2010 | Yahoo Mail

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Internext explorer comes up and goes away

your internet explorer is corrupt. Re install may solve your problem. Try opera or google chrome

Nov 07, 2008 | Microsoft Windows 2000 Professional for PC

2 Answers

I log my details in and then it freezes with a blank screen - nothing !


Have you tried deleting stored cookies and temp internet files

If you are using Internet Explorer

Open Internet Explorer and click on the "Tools" menu.

In the "Tools" menu, click on "Internet Options".

The Internet Options pop-up window appears.

Under the General Tab select the "Delete Cookies" button.

Delete cookies by clicking "OK".
Select the "Delete Files" button to clear the Internet cache. Make sure to check the box to "Delete all offline content".

Delete temporary Internet file history data by selecting "Clear History".

Restart your computer and try to log in again, this should fix your problem

Sep 25, 2008 | Facebook Social Network

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