Question about Creative Labs Zen Digital Media Player

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Zen v mp3 creative

My daughters zen is not working, it was fine yesterday now it has blank screen and no sound... any ideas of what the problem is please?! Thanks

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  • Anonymous Aug 06, 2008

    My screen is blank and the player seems frozen. Player is fully charged and only used once.

  • Anonymous Aug 12, 2008

    White screen appeared whilst zen was still in it's 1st charge.By pulling down on on button for longer it switched on normally.This was only temporary as next time I tried to turn it on white screen was back. Last night after another bout of normal play it would not switch off. Battery was gone this morning and after recharge was working ok for 1 album, then it was blocked so I reset it. Can scroll thru about 10 commands/menus before it blocks again after resetting. Last time I reset a few minutes ago I got the dreaded white screen again. Bought it less than a week ago. Not happy.

  • rahulrulz86 Aug 13, 2008

    My mp3 player gives a blank screen with no sound after it plays one or two songs.I have to restart it always and it rebuilds and again gives the same blank screen with no sound and i have to follow the same procedure again.Now while trying to dock it with the PC it has stopped working itself.Please help with a solution.

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1 Answer

This happens to mine alot. you have to reset the player. get a pin and look for the small reset button on the player. hope this helps.

Posted on Aug 06, 2008

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