Question about Yahoo Messenger
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The XML application in your computer might be corrupted which Yahoo Messenger uses to display the chat box properly. In most cases, it is the result of a virus/malware activity.
Here's what to do:
1. Download the Free Edition of Malware Bytes HERE.
2. Save the file.
3. Double click the downloaded file or if prompted to run the file, click yes to install Malware Bytes.
4. After installation. Launch or Open Malware Bytes. (Double click on the Malware Bytes icon on the desktop).
5.Click on the Update Tab and click on Check Updates (It will download the latest virus definitions)
6. After updating, click the Scanner Tab and do a Full Scan.
7. After scanning, click on View Results.
8. Then click on Remove Selected.
The Free Edition of Malware Bytes will not conflict your recent anti-virus software because it does not have real time protection features.
Try logging in to your Yahoo Messenger again.
I hope that this will help.
Thank you for using FixYa and keep me posted.
Posted on Apr 03, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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