Question about Dell Xps 8300 Desktop Computer (Intel CORE I5 1000GB/6GB) (DXPCMP8P1)
If you go into "Computer" look for the drive, right click on it and click eject. Does it eject?
take a straitened paperclip and slide it into the hole and eject it manually. The hole should be next to the eject button.
If nothing works, I'd recommend you contact Dell for a proper repair - especially that you said it is new.
Posted on Apr 03, 2011
I can tell you how to open the CD/DVD player manually. If the button does not work at all you may need a new unit. Hopefully your still under some type of warranty to get it for free but if you have to install a new player its not that hard to do.
To open your CD/DVD player you will need a small paper clip. Open the paper clip up so its a straight piece of wire. Turn your computer completely off. Look on the front of your CD/DVD player you will see a small pin hole opening. Push the straight end of the paper clip in that hole you will feel it contact a switch and the door will pop slightly open. At that point you can pull it all the way open. When you restart the computer it will automatically pull back in or just give it a push and it will close again for you.
If this helps you out please leave me some positive feed back.
Posted on Apr 03, 2011
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Posted on Jan 02, 2017
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