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My Iomego external hard drive is powering up, but it doesn't show in my computer.

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Make sure the lead/s that attach to this drive have a secure seatings and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver

hope this helps

Posted on Apr 03, 2011

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I know there is data on my phr-250a mcally external hard drive but it's showing empty folder


Leave it connected to your computer and try a restart.
If the folder is still showing as empty, power down the computer then disconnect the external drive.
Power on the computer and connect the external hard drive to a different usb port.
I had this exact problem with a 1000 Gb external drive that was full of movies and music. I thought it had all been lost .. After 2-3 days and repeated attempts of restarts and power-downs/different usb ports it suddenly was recognised again and has worked perfectly since

Jun 07, 2013 | Macally Phr-250a - Usb 2.0 2.5-inch Ide...

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Used drive once, now computer doesn't see it


try restarting computer with drive plugged into usb but no power on drive

once computer is all on, then power on the hard drive

May 24, 2012 | Freecom Xs External Usb Hard Drive 1tb

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My computer doesn't show the external drive


Try plugging the hard drive to a different usb port, if that doesnt work its possible that you may need to update the usb drivers.

Dec 11, 2011 | Fantom Computers & Internet

1 Answer

When I click the power button on my harddrive the power doesn turn on. I removed all of the plugs and nothing happened


If your not getting any power use a multimeter on the hard drive power cord,, probe orientation doesn't really matter you just get a negative reading if it's reversed. One probe down the middle one of the metal on outside of power adapter. Can't get a probe down middle just stick a paper clip and just probe to that. If it is getting voltage then the dc jack inside the hard drive enclosure could have broken loose take something pointy and gently push the jack on the hard drive if it wiggles it's broken and needs to be re soldered. Comment back for more assistance if needed, General solutions below
Check the following
  • With the drive plugged in on powered on place your hand on it should be able to feel it vibrating (if no its not getting power or dead)
  • If power and vibrating put your ear to the drive (repeating and squealing are bad, crunching sound is generally ok)
  • With the drive plugged in and it sounds ok and it's vibrating[platters are spinning] right click on "Computer"/"My Computer" select manage > Disk Management, locate your drive if it is listed try to initialize it
  1. Right Click drive, properties, hardware tab, select drive, properties, volume tab and click populate
If it wont populate or doesn't show at all in storage manager at all either the drive itself is bad or the control in the external enclosure is bad. You can attempt to remove the drive from the enclosure and plug it in directly into the computer but this tends to void it's warranty. If the drive works however you can simply buy a new enclosure for about $12

Comment back if you need more assistance

Aug 30, 2011 | Western Digital 500GB My Book Pro-External...

1 Answer

When I open up my Iomego eGo Portable Hard Drive it shows as Omega Encryption Utility and under preferences 0 bytes available. How did this happen and can I just delete this? I tried to reformat and...


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive
click start click on my computer you should see your drive
right click then select format
another way is to control panel administrive tools computer management disk management right click on your drive select format
hope this helps

Jun 22, 2011 | Iomega eGo Portable Hard drive 500 GB ...

1 Answer

When I turn on my 2 terabyte LaCie DD3US external hard drive, disk appears to rotate but I get a red light along with the blue, and clicking noises, and the drive's icon doesn't show on my iMac...


If the device doesn't show up in Mac System Profiler at all or as an unknown device:
The symptoms indicate there is a problem with the drive, how it is connected, or with the computer used for troubleshooting. The next best step is to change physical variables, and find a simpler problem than a broken product.
  • Change the data cable (USB, FireWire, Ethernet, etc.) A failure in the cable can cause this issue.
  • Change the external power supply or cable. If possible, obtain another power cabling to see if the problem is in that component. On drives that are powered via USB or Firewire, try using the included power sharing cable and connect it to another port.
  • Change the computer you are using. Computer problems can manifest themselves in many ways. Even if the computer appears to be working properly, this is a worthwhile test. Try it on a friend's computer and see if it works fine.
If the tests above don't help, it's possible that the drive was either dropped while running, had a hard drive 'head crash' or the circuitry inside the drive is fried.
Hope this helps!

Jun 20, 2011 | Computers & Internet

1 Answer

When I switch on the power on my external maxtor harddrive,it doesn' t show on my windows explorer.The blue light in front is constqntly flashing.What goes wrong? Thx lembi sr


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.

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2 Answers

WD Notebook Essential 80G just quit working


if you are not getting any broken noise from the hard disk its not ded so ushut down the computer first then connect the hard disk to the power and then connect the hard disk to your system in the usb 2 port then connect the start the system if still dosent detect go to manage by right clicking on the my computer icon the go to disk management check your hard disk shows ther if shows forign just right click on the forigen and say import forigen hard disk if shows the drive helthy and dosent show up on my computer then just right click on the helthy place and say change drive letters and choose one of the letters and should show up on the my computer if still dosent see at all then change the usb cable....
if still dosent work remove hard drive from the external case and put it directly to your computer for this u need a sata cable and a sata power if it detects and work this way your data is safe but you casing of the external hard drive has probs ...
thanks

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