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Drum light is on - Brother Office Equipment & Supplies

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This usually means that you need to replace the drum on the printer. Most likely it's under 10%, because that's when the warning light comes on. Depending on the printer, you may have 50-150 pages before it completely fails. I would advise to get it replaced soon.

Reminder: A drum is NOT the toner. It's normally a device that may house the toner. Or a separate part.

Posted on Apr 02, 2011

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Replace the Imaging Drum. To reduce costs, Brother products use a separate toner cartridge which does not include the drum. The drum is replaced on a different interval than the toner and must be ordered separately. Please see the instruction sheet for your printer for instructions on how to replace the imaging drum, or http://www.brother.com/html/product_support/index.htm.

Posted on Apr 02, 2011

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When the surface of the Drum is exposed to light, the surface becomes:


If a drum is exposed to light for a prolonged period of time it can be desensitized and cease working.
In most copiers the drum is charged with either a laser or an led light. The light used is very specifically calibrated to the drum. When the drum is exposed to this light a magnetic charge is applied to the drum which is how the toner gets pulled to the drum.

Oct 17, 2016 | Office Equipment & Supplies

1 Answer

We have a Brother HL 2140 series the printer will not print. It has a new toner cart. The drum light is lit . Any suggestions?


This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this: 1) With the printer on and the drum light blinking, open the front cover. 2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button. 3) Pull the print assembly out of the machine. 4) Push down the green lock lever to take the toner cartridge out of the drum unit. 5) Put the toner cartridge into the new drum unit. 6) Reinsert the print assembly into the machine. 7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Hi, we have the hp color laserjet 2840 series and we are getting a supply error (10.1004). The picture shows that there is a problem with our imaging drum. We bought a brand new imagind drum and it is...


Reseat the toner cartridge. Turn the printer off, and then back on again. You may want to try a new cartridge, but if that does not eliminate the error, call your HP support line. If the imaging-drum light is still blinking but the Attention light is not on, you must replace the imaging drum before the printer can continue printing. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition. The printer has determined that it cannot read or write to the e-label on the imaging drum.Reseat the imaging drum, and then power cycle the printer. If this does not work, replace the imaging drum. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on. If the problem persists, replace the imaging drum E-label reader. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition.

If Hope that this helps,, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks,Joe


Feb 04, 2011 | Office Equipment & Supplies

2 Answers

Brother 5250dn drum light blinking; I think drum is ok because I put drum from another working printer and the drum light continued to blink.


The drum light is on due to a preset counter to notify you that the drum has reached the end of Normal Usage life expectancy. It doesn't mean that it has failed, yet...but soon. I would suggest having a new drum on hand for when print quality starts failing. Either new drum units have a reset fuse in them to clear the warning light, or there is a reset proceedure to use after installing the new drum unit.

Nov 06, 2009 | Brother HL 5250DN Laser Printer

1 Answer

Error light and Drum light are blinking. Do I


Blinking says to replace drum soon, when it's on solid, it's time for a new drum...

Aug 04, 2009 | Brother HL 2140 Laser Printer

2 Answers

Orange light is flashing and printer is not printing. It is not the crescent , not the triangle, but the one abve the triangle and below the colored catridge rotation button.


Imaging drum is empty or missing (Error 40204) Light pattern c00187081.jpg Description The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
Imaging drum e-label reader is faulty (Error 10004) Light pattern c00187081.jpg Description The imaging drum light is blinking, and then printer stops printing. An error 10004 is written to the event log. The imaging drum e-label reader is faulty and the printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.

Apr 27, 2009 | HP Color Laser 2550N Printer

1 Answer

New drum wont work


It sounds to me that your maint counter needs to be reset. 24-7 will reset drum. Let me know if you need help getting into the simulation.

Feb 12, 2009 | Sharp AL-1530CS All-In-One Laser Printer

5 Answers

Drum light HL-2040 Brother


  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.
On older models
  1. Open the front cover.
  2. Remove the drum and toner
  3. Press the Go buttom button until all lights are lit, (they come on one at a time) then release it.
    The Drum counter is now reset.

Oct 14, 2008 | Brother HL-2040 Laser Printer

1 Answer

Beother Hl 2040 printer


f the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.

Aug 28, 2008 | Brother HL-2040 Laser Printer

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