Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

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Problem is with a Sears Progressive bag-less vacuum cleaner Mod. 116.35913401. The problem is while using the vacuum, my daughter experienced a shock and the machine went dead. Neither motor works and the lamp does not light. I checked for supply voltage at the PC board and it is present. I pushed and pulled the tab on the thermal cut off switch with no success then I put an ohm meter across the terminals and measured zero resistance. I checked for continuity between the PC board and the four board mounted switches that control the vacuum and it is good. I wiggle tested all the wire nuts and that did not help. The unit is dead as if there is a blown fuse. There wiring schematic mounted on the inside of the vacuum cleaner shows a thermal breaker, previously tested, and what appears to be a fuse but I cannot locate the fuse. The owner's manual says there is a motor protector switch mounted externally behind the hose on the right side of the vacuum when viewed from the rear but I cannot find it either. I am thinking the the circuit breaker and the motor protector switches do not exist. Need help.

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Is there a transformer on the Power circuit ?? check the transformer make sure each output puts out a voltage. Also check the earth system. If she got shock it means she got shock from the earth (ground system against the vacuum. Of she got shock from the on and off switch, check that as well..

Posted on Apr 02, 2011

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Posted on Jan 02, 2017

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