The message that appears " Life-Cam Cinema has stopped working" upon invoking the button can be the result because of
(1) Software corruption (including the Operating System)
(2) Software clash issues with other software.
In order to fully resolve the problem first make sure that there is no other USB device connected to your PC and that the only device connected is your Camera.
First run Disk Cleanup go to Start> All Programs > Accessories> System Tools >Disk
Cleanup. It will delete useless files on your PC.
Start >type in Search box (in case of XP it is the RUN box) > type "cmd" find at top of list cmd > RIGHT
CLICK - RUN AS ADMIN
Then use the command chkdsk to check the health of the hard disk of your PC. To do that go to start menu and in lower box of the Start menu where it says Run in Xp and " Search programs and files
" (In case of Vista and 7) type cmd A black screen will apear type "CHKDSK" and hit enter to find errors in the your PC disk drive.
If these two steps come out to be ok than If you have Windows XP service pack 2 if you already do not have one. Please note that Windows XP service pack 3 is not for everybody as Microsoft warns. Please avoid it as it can complicate the problem for you. Similarly keep your windows updated with latest service packs (which in our case in SP2)and Windows updates in the case of Windows Vista and Windows 7. You can find service pack downloads from Microsoft's official website.
After doing this do the following
- Log on to the computer by using an account that has
- Click Start type msconfig.exe in the Start
Search box, and then press ENTER to start the System
If you are prompted for an administrator password or
for confirmation, type your password, or click Continue.
- On the General tab,
click Selective Startup, and then click
to clear the Load startup items check
box. (The Use Original Boot.ini check
box is unavailable.)
- On the Services
tab, click to select the Hide all
Microsoft services check box, and then click Disable all.
Note Following this
step lets Microsoft services continue to run. These services include
Networking, Plug and Play, Event Logging, Error Reporting, and other
services. If you disable these services, you may permanently delete
all restore points. Do not do this if you want to use the System Restore
utility together with existing restore points.
- Click OK, and then click Restart.
When you restart the computer if the message bothering you persists than it is evident that the problem is not caused by Windows components which is usually the case. If the problem disappears please follow the problem on the following link.
Suppose the error remains. Do look for the following software on the your PC whether one or more are installed on your PC
This issue may occur if you use one of the following programs together
- EarthLink TotalAccess
- Venturi VClient
- Pinnacle System's Studio 9
- F-secure Internet security
- Web Cyber Coach
- AOL or Yahoo toolbar
- Fix it Utilities
If there are any software that are mentioned above than simply uninstall that or them.
If there no such software in your PC or the problem persists then do the following
Download and install the latest software
To download the most recent version of the LifeCam
software, follow these steps to update or reinstall the LifeCam software:
- Visit the following Microsoft Hardware Web site:
Click Software for webcam and headset products.
In the Select type of product box,
- In the Select your product box, select your LifeCam
In the Select your operating system box,
select your Windows version.
In the Select your operating system language
box, select your Windows language.
Click the link to download the most recent version of the LifeCam