Question about Brother Office Equipment & Supplies
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Brother MFC 8460N All in one
Remove your tray.
Push it from the back and make it sure it's tight against the paper.
Move the blue button to the "unlocked" position.
Should be good to go!
Posted on Jun 18, 2008
I recently changed the fuser gear on my MFC-8840DN (a similar machine) and type up detailed information. The pdf file of the instructions has been posted at:
Hope you find this helpful.
Posted on Feb 25, 2010
Rule out the software solution: is the document being printed of the same size of the paper in the tray? If not, you'll get a spurious tray error every time you print and then e.g. someone else prints another document with a different format. See Control Panel > Printers > Properties > Tray for this.
Then the hardware/firmware options: there could be either some dust or grit in the tray sensor, so that it doesn't "feel" the tray until it gets nudged, or the chassis (or maybe the tray) got slightly deformed and no longer properly activates the sensor. This is a white dot inside the tray slot on the bottom upper left; try blowing some compressed air on it. A McGyver solution to a warped chassis can be to apply adhesive tape on the facing part, so that it is thickened and improves contact with the sensor. Not really recommended of course, and the tape is bound to come off or wear out, and maybe jam the sensor even worse, sooner or later.
A replacement tray kit may cost anywhere from US$ 150 to US$ 300 depending on source.
Another possibility is that the tray counter has reached end-of-life. Press # 72 and check whether the page count is 288,888; in this case there's a firmware problem and I am not sure of the solution (it's known as the "Brother 288,888 page count problem"). This is unlikely - I don't know that firmware ever got in the 9440. But checking costs little.
I quote the reset procedure for end-of-life reset -- use wisely.
This function is provided for service personnel in order to reset the counter of each periodical replacement part and count the number of replacement times when replacing the periodical replacement parts.
Press 3 and 9 at the same time in the ready status on power on.
The “Reset Menu” will appear on the LCD. Choose applicable periodical replacement part with the arrows. Accept with OK. Press 1 to reset the counter, or 2 to quit without saving. STOP to exit menu.
WARNING: using the machine with an end-of-life'd component may damage the machine, not only that component.
Hope some of this helps. Let me know how it goes...
Posted on Mar 24, 2010
Printers have rollers that grab and feed the paper. They can get dirty over a period of time, or lose some of their "stickiness". Sometimes they're easily accessible, sometimes not, depending on the printer. They can be cleaned with alcohol and q-tip or cloth. The weight of the paper is probably causing just enough resistance to make the printer think there's a jam, but there could also be a problem with the mechanics of the sensor assembly, or a fragment of paper jammed up somewhere. Sometimes you can get it working without taking the machine apart, and sometimes you can't. Make sure you don't void any warranties, of course, but with some investigation, you might get lucky. You've probably done most of what I suggested, but you might take one more look. Good luck!
Posted on Mar 24, 2010
Tips for a great answer:
Jan 03, 2014 | Brother MFC 210C All-In-One InkJet Printer
Nov 15, 2013 | Brother Mfc-8680dn All-in-one Laser...
May 18, 2010 | Brother MFC-8860DN Printer
Jun 24, 2009 | Brother MFC-8460N All-In-One Printer
Apr 16, 2009 | Brother Multi-Function Center MFC-3360c...
Jun 23, 2008 | Brother MFC 7420 All-In-One Laser Printer
96 people viewed this question
Usually answered in minutes!