Question about Xerox WorkCenter C2424DX All-In-One Printer

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I am having issues with smudges on the Xerox 7335. I honestly don't know where to begin, but I have opened the paper drawer to see if ink may have fell down there, but there is nothing. Any advice?

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Open the left side door and unscrew the two green screws that hold the fuser in the machine. look at the two rollers in the fuser. one is black and the other red i think. see if any toner is stuck to either of them, if so you will need to replace the fuser. check to see if the smudge is only with back or one of the colours. If it is on everything printed then the fuser is probably the cuplrit. If not then check each of the drums for tears on the blue surface. the drums are the same so can be swopped around. If back is smudged but colours are ok then the back drum is at fault.

Posted on Apr 23, 2011

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The transfer belt has it's only cleaning unit, part number 604K07062. Before printing if you see toner on the transfer belt you can clean it off with a lint free cloth or toner rag, but if it comes back you'll need to replace the belt cleaner.

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Chances are the fuser is not working correctly. How warm is the paper as soon as it leaves the printer? It should be quite warm. The fuser heats the toner and 'fuses' it to the paper. If the fuser does not get hot enough, then the toner which is a powder smudges on the paper. Also not setting the correct paper type for a tray will also cause the toner to smudge as the printer adjusts the temperature based on the type of paper selected.

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http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html

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I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia


YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

DOWNLOAD THE USER MANUAL

Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
misfed paper.
E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
to move the paper to the exit area.
4. Gently pull the paper out through the exit area.

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1 Answer

I need to print standard size 10 envelopes. Where/How do I load them? WorkCentre7335


Some setup will be necessary both on the WorkCenter and in your software. I will describe these steps and leave you with a link to Xerox to check as a reference:

On the WorkCenter 7335

1) In the Bypass tray, load the std. 10 envelopes width-wise with the side to be printed down, flaps tucked in and with flaps entering the printer first. Slide the guide to just touch the edges.

2) Touch <Change Settings> on the WC 7335 screen

3) Select "Envelope" from the "Paper Type" list

4) Select "No. 10 Env" from the "Paper Size" list

5) Select "Save"

6) Select "Confirm"

In your software:

As you did not specify your software, it is important to note that whatever application you are using, the following settings must agree with the steps above:

1) Feed method = Face down, Clockwise rotation

2) Feed from = Bypass

These options may be chosen in different ways depending on your software program.

You may review these setup steps for Word here:

Xerox WC 7335 Print Size 10 Envelope





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