Question about Canon Office Equipment & Supplies

1 Answer

When I copy papers on my Canon imageRunner 2800 there are 2black lines in the middle of the copied paper. How do i solve this problem?

Posted by Anonymous on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Expert
  • 287 Answers

Hello mike,
You may have a fairly easy problem to fix, and that's good thing ! If the lines only appear when you use the document feeder then we can handle this. Please place a document on the platen glass and make a copy. If the copy looks good then we need to clean your "scan" glass. The scan glass is the small glass located to the left of the large platen glass. It's about 3/4" by 14",and will only cause problems when you use the automatic doc feeder.If it gets dirty then thin lines will show up. If indeed this is the problem then I have a test u can use that will help you Take a plain piece of paper. Mentally divide it into 4 squares and then simply write the numbers 1,2,3,4 on each quadrant. At the top edge of your newly formed test document place an arrow pointing away from the body of the paper, and it needs to point "UP".. Now draw an arrow on the test document that points to the left "lead " edge. Put your newly constructed test target in the document feeder and make a copy of it. Now, you KNOW how you placed the test document, so lets look at the copy. If you have lines only thru the document feeder, then look at the copy you made and notice where the lines are. Ok, now you know where the lines show up on the copy, so lets take your "test" document and compare them side by side.Once you have made this comparison, and can see where the lines show up, take the ORIGINAL test document and place it IMAGE UP (1,2,3,4) on the glass. This will point out exactly where the dirt is. By looking at the copy that has lines, and where they show up on the page, you can use the test page that is laying face up on the glass and compare the 2. BOOM !! You can look towards the small scan glass and find the dirt that is causing the lines. With your copier, IF you place a document on the glass then the scanner moves to "scan" the document. But if you use the document feeder, the scanner stays in one spot and the motion of the document moving ACROSS the scanner and is scanned like a bar code. If there is dirt on the scan glass then a line occurs instead of a "blob" as you would see if you used the platen glass.I hope this all makes sense (I tend to ramble) and I hope it helps you. You of course could have far more complex problems. But your description of the problem sounded like my remedy/idea might be just what you need. Take care and good luck. if I helped you please let "fixya" know. SPINAL

Posted on Apr 03, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an imagerunner 2800 and it only seems to jam in the tray loading area, just bends the long side of the paper randomly. It changes it's performance just like the weather, sometimes I can get multiple...


A couple of things to consider:
Do not load the following types of paper in the paper drawer. Doing so may cause a paper jam.
- Severely curled or wrinkled paper
- Heavyweight paper
- Transparencies
- Paper on which color images have been copied.
- Paper which has been copied on using a digital full color copier (do not copy on the reverse side
either).
- Paper which has been printed on using a thermal transfer printer (do not copy on the reverse side
either).

Also, what # paper are you using?

Oct 12, 2013 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

We have a Canon Imagerunner 2020i and all of a sudden our copies are coming out offset and the screen says wrong size paper. We are using 8.5x11 paper for 8.5x11 copies.


Check the dial or slider on the side of the cassette tray for size indicator. This will cause jamming and the improper size message. Make sure the indicator matches the size of paper in the tray.

Sep 16, 2010 | Canon ImageRunner 2020i Copier

2 Answers

I got a canon imagerunner 400 and it copies very clean but the paper are very wavy when they come out


how long has the paper been in the drawer. sometime paper absorbs a lot of moisture and when the paper goes through the fixing unit the heated rollers press the water from the paper causing that problem.

Then there is the enviornment the machine is in as well.

and finally of course the fixing assembly might need rebuilt and or replaced due to heating issues.

Jun 14, 2010 | Canon imageRUNNER 400S Copier

1 Answer

When 2-sided copies are made using the feeder,


hi just clean the paper path to solve the problem
thanks

May 11, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

Canon ImageRunner 2020i


first do you have to selec the try with do you are going to use for copy.

Jul 27, 2009 | Canon imageRUNNER 2020i Black and White...

1 Answer

I have a canon imagerunner 330s copy machine. I'm


Hello sir;As your descript, it seems need to replace drum blade, if they come with whole cartridge then replace whole cartridge.

May 12, 2009 | Canon ImageRUNNER 330s Copier

1 Answer

Copy of documents misaligned vertically on Canon Imagerunner 3045


Hello sir; When you feed originals in portrait, the paper tray have to set by portrait direction too.

Mar 30, 2009 | Canon Office Equipment & Supplies

1 Answer

Canon imageRunner 5055 copying in landscape instead of portrait


Double check paper orientation when you put paper into the feeder and how the paper is loaded.

The orientation of the page in the feeder and the page in the drawer should match.

Dec 16, 2008 | Canon imageRUNNER 5000 Copier

1 Answer

Plain paper is coming out with black lines on it


if the lines on the copies happen only when you use the doc feeder then you have something on the small slot glass if you put the document on the glass and make a copy if there is still a line it is probably the drum

Dec 01, 2008 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Paper Jams


How many copies has the copier done ?
When was the last fuser fitted ?(heated rollers)
the fuser rollers have a life of about 100,000 copies
and you change the whole unit at 200,000 copies

Feb 15, 2008 | Canon imageRUNNER C3200 Copier

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2036 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...