Question about GE Profile 23.3 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

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Model TFHW24R the refrigerator is not cold and now the freezer is getting warm. i've cleaned the coils, checked the door switch and unplugged it for 30 minutes. Refrig only gets to about 60 degrees.

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First open the freezer and touch the back panel of the freezer if you feel any frost then you have a defrost issue until you can get your serviceman out their this weekend shut off the frig and remove the freezer items get you hair dryer out and thaw the freezer back panel it will take sometime to do so, it would be easier to see just how much needs to be done if you can remove the rear panel then once done it will happen again but (I prefer it to be failed) so I can rule out any and all failings and a serviceman can repair it.

Posted on Apr 02, 2011

Testimonial: "Fixrguy nailed it. The coils had at least an inch of ice and frost. I pulled th back panel off, poured hot water over them and now its fixed"

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Gsc3pgxcfss warm fridge, freezer working fine, lights off in fridge


James, not sure I understand your message when you say both lights go off, but later say lights begin working. Do you mean they go off when you push the buttons at the door? And when you say no cold air comes from the freezer, is the freezer door closed? See if air begins flowing with freezer door open. If so it would indicate the return air path from the refrigerator to freezer is blocked.....damper staying closed or evaporator coil frozen up. The return air path has to be open to allow the freezer to keep sending out cold air to refrigerator when freezer door is closed. You might thoroughly defrost to make sure coil is not frozen.
If the door button for the refrigerator light is bad it can signal that the door is open all the time, so the freezer will never send cold air to the refrigerator. And that will be good news. Door switches are cheap. If you don't have a volt meter and know how to check switch, just remove the door switch from the refrigerator, leaving wires dangling, and close the door with a thermometer inside to see if it begins cooling (or just wait a while) I had that problem a year ago and was happy to find a bad door switch. More often it's a frozen coil, and that can be more expensive to fix. Sometimes you can discover a bad switch by pushing in the door button and the light stays on, but it doesn't sound like your situation.....sounds more like a frozen coil. If so, maybe all this extra information will help someone else.

Mar 23, 2014 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

I have a GE Profile TFHW24R upright Frig. Little by little the freezer stopped freezing. I unpluged it and took the back panel inside the freezer compartment out and can see ice on my coils. There are 3...


Hi, I think you may have a refrigerant leak...but...
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Sep 03, 2011 | General Electric GE Profile CounterTop...

1 Answer

I have a frig model 3639656686 the freezer works great. the frig stays warm. I have replaced the control and stat for the self defrosting unit the only other thing is the heater. The coil part will freeze...


Hello,
A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix. 1. Faulty Door Gaskets
The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it. 2. Dirty Condenser Coils
Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning. 3. Frost-free Feature not Working
If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost. 4. Faulty or Incorrect Temperature Control
A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C. 5. Inadequate Air Flow inside Refrigerator
A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted. 6. Vents between Freezer and Refrigerator Clogged
The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply. 7. Faulty Door Switch
The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light. 8. Refrigerant Leak
A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.
Hope this will help out....

Aug 27, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

My whirpool fridge about 3 years old Whirpool model GX5FHDXVY00 the fridge is getting warm all the time, call up a tech and he has no idea what's wrong. I have to sometime manually defrost, unplug so...


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Aug 14, 2011 | Whirlpool GX5FHDXVY Stainless Steel (248...

2 Answers

I have a Jenn Air JCD2289AEW side by side refrigerator. The freezer has not been cooling properly for a few days. Now the refrigerator seems to be maybe less cool than it should be. I still get cold air...


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

;' ' ;

Jul 16, 2011 | Jenn-Air JCD2389G Side by Side...

1 Answer

My GE profile model PFSS5NJWA is not getting cold any more. I suspect the compressor having problem.


Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

Good luck in solving the problem....

Jun 25, 2011 | GE Profile PFSS5NJ Bottom Freezer...

1 Answer

Freezer is cold, but refrigerator is warm. The fan is running, but I don't feel cold air coming into the refrigerator compartment. There did not appear to be a large amount of frost anywhere, but just...


If the freezer is cold the compressor is Ok. Now if its a two door fridge . Open both the doors while the fridge is On. Press the lower door switch ( the lower light should turn off and you should hear the fan humming sound come on ). While holding the door switch pressed close the freezer door, you should see cold air come out of the slits in the back of the lower compartment. If not icicles have blocked the passages due to the non working of the heating coil.The heating cycle is controlled by the timer switch located near the compressor at the back. Unplug the fridge and remove the timer switch.Note the color of the wires and mark on the old switch. Replace and it will work.Only frost free fridges have heating cycle

Mar 07, 2011 | Refrigerators

1 Answer

Kenmore refrigerator Freezer is cold but fresh food side is warm


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Jan 26, 2010 | Kenmore 57029 Side by Side Refrigerator

1 Answer

ZFSB26DRESS water runs warm and freezer not staying cold.


It sounds like the condenser coils , the coils by the compressor , need cleaned badly . This (and the compressor cooling fan) , can cause the compressor to cut off on overload (due to the heat) , thereby not circulation refrigerant thru out the freezer coils .
The water line goes from inside the freezer door ( cold ) , under the refrig ( warm ) , then to the inside refrig water reservoir ( cold ) . After that , you should get cold water , until the reservoir is drained of cold water .

Nov 19, 2009 | GE Monogram Side by Side Refrigerator

1 Answer

Does not get clod top or bottem.model


HI, you will need to inspect the compressor to make sure it is cycling in intervals. if the compressor is not cycling, this will confirm compressor failure. The evaporator fan blows cold air into the freezer and from there it vents into the refrigerator. Occasionally the vents between the freezer and refrigerator can become clogged with ice, food or other debris. In most refrigerators the cold control for the refrigerator opens and closes these vents. That mechanism may become inoperative resulting in the vents becoming stuck open or closed.

Inspect the vents to determine what is preventing the free flow of air. An overcrowded refrigerator or freezer may be the cause. In other cases the vents may need to be cleaned or ice melted away. To remove a build up of ice, use a hair dryer set to "low". Using a higher setting may damage the freezer. CAUTION: Do not let melting ice drip onto the hair dryer. In some models, the vent is located under the temperature control console. The housing either snaps into place or is held in place with screws. Remove the screws, or gently depress the retaining clips with a small screwdriver. Allow the housing to hang by its wiring. A freezer vent control may also have to be removed to access the vent. In some freezer-on-top models, it may be necessary to remove the floor of the freezer to inspect for obstructions.

The condenser coils dissipate heat. If dust and debris accumulate around the coils, your refrigerator may not be able to cool properly, it may run continuously or it may stop completely as a result of an overheated compressor. You should clean rear-mounted coils once a year. Unplug the refrigerator before cleaning. Refrigerators are heavy, never tip one forward or backward. Never attempt to move a refrigerator without an assistant. Vacuum or brush the coils. If coils have a filmy build-up, use warm soapy water to clean them. Take care not to spill or drip water onto the components of the refrigerator.You should clean floor level coils at least twice a year. Unplug the refrigerator before cleaning. Vacuum or brush the coils. Remove the grill from the front of the refrigerator and use a vacuum with a wand attachment to remove any dust and debris. The grill should snap off and on. Pull firmly toward you and possibly upward to remove the grill. If it does not come off with a modest effort, check for screws or retaining clips that may hold it in place.

Another inspection point will be the door seals. This is a easy way for the cold air to escape from your unit as well. thsi will cause the temperature to rise. The seal should make smooth continuous contact with the refrigerator case. When the seal does not seal completely, warm air enters the appliance. This results in more frequently compressor operation and possibly the inability of the appliance to maintain proper temperature. To test the seal, use the dollar bill test. Place a a dollar bill or a piece of paper between the seal and the refrigerator and close the door. Now pull the paper out. You should feel tension as you pull. Retest along the entire door seal. Replace the seal if the test was unsuccessful.

Next will be the door switch. The interior light in most refrigerators, and the fan in some, is controlled by a door switch. When the door is closed, the switch is depressed and the interior light goes off and the fan resumes normal operation. If the door is misaligned or the switch malfunctions, the refrigerator may become warm as a result of the non-operation of the evaporator fan and the heat generated by the interior light. Test the switch for continuity using a multimeter. Set the multimeter to the ohms setting X1. Place a probe on each terminal. The multimeter should change from a reading of infinity to zero when the probes touch the terminals. With the probes still touching the terminals depress the switch, the reading should change back to infinity. If it does not pass both of these tests, the switch should be replaced.

Be sure to confirm evaporator fan function as well. if the fan is defective, it will prevent proper cooling as well.

This will conclude the most common issue with a under preforming unit. I would advise to check all the above and, if the unit continues to not cool after all the above adjustments are made, i will recommend replacing the cold control device and thermostat.

Sep 02, 2009 | Refrigerators

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