Question about HTC S710 Smartphone

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HTC S710 I turn it on It opens the HTC welcome screen It then opens the Windows Mobile screen....and stays there for sometime unable to load windows It then jumps back to the HTC welcome screen It then opens agains the Windows Mobile screen....and stays there for sometime unable to load windows .....and this goes on and on and on...but the phone will not load windows and start working! I have tried removing the battery and turning it on again, but the same problem occurs. PLEASE HELP!!!

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  • msvcontact_i Apr 03, 2011

    I don't want to restore to factory settings yet. Can't we just install again the software for Windows?

    And one more thing. I don't understand your instructions. You say: "Press and hold the left and right soft keys. Power the device on while holding these keys".You must explain in detail. Which keys? But as I said I want to AVOID restoring. Please suggest someting else.

    Thanks

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Hi, will give you steps to reset the cell phone and after resetting it, Both the soft reset and hard reset, and after that pass your comment and tell me if it work, So i will tell you want next to do. ok

Thanks and take care.


Restarting or factory resetting your phone

If your phone becomes unresponsive or sluggish, try restarting your phone and see if that helps. In case your phone has a persistent problem that cannot be solved, the last resort is to do a factory reset.
Restarting your phone (soft reset)

If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem.
To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then please remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset)

If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on.
Note: Factory reset will not remove the data and files that are in your phone's microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings

The most convenient way to do a factory reset is via the phone settings.

1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.

Performing a factory reset using phone buttons

If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.

Posted on Apr 03, 2011

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  • Master
  • 3,530 Answers

Welcome to Fixya

Sound like the software is hanging up. Try to reset the phone back to original factory state. Please take not that this will delete everything you have thre inside the phone.

  • Power the device off. Press and hold the left and right soft keys. Power the device on while holding these keys. Follow the on-screen prompts to factory reset the device.

  • Thank you for using Fixya!

    Posted on Apr 02, 2011

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    My htc S710 it downloag earthgoogle


    you can access it by going to settings then system tab then look for clock. or its faster if you have windows mobile center on your computer. connect your htc to computer and sync it using windows mobile center and its going to apply the date and seetings of your computer to the phone.

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    Here's the link to the Microsoft web page for the download.
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